EMEA Service Product Manager — Pricing & Lifecycle

Delta Energy Systems; United Kingdom; Remote; GBP 60,000 - 90,000; Full time

Job summary

Delta Energy Systems is seeking a Service Product Manager to develop, price, quote and manage service offerings across the EMEA region. You will ensure services are commercially competitive, deliverable, and aligned with customer needs.

In this role you will work with Engineering, Field Service, Operations, Supply Chain, Finance and PMO to translate market requirements into clear service specifications, maintain pricing structures and SLAs, and provide training to sales and channel partners.

Qualifications

• Degree in Engineering, Business, or a related field.
• Strong analytical skills with ability to assess cost, margin, and risk.
• Pricing, quoting, tendering, or commercial management experience.
• Cross-functional collaboration and influencing stakeholders without direct authority.
• Excellent communication skills with both technical and non-technical audiences.
• Customer focus with strong planning and organizational skills and a continuous improvement mindset.
• ITIL, PMP, or PRINCE2 certifications are a plus.

Responsibilities

• Develop and manage service offerings across their full lifecycle.
• Conduct market, customer, and internal analysis to identify service opportunities.
• Create and maintain service documentation including service descriptions, scopes of work, and SLAs, ensuring services are standardised and scalable across the region.
• Prepare and deliver accurate, commercially sound service quotations, defining scope, cost-to-serve, margin, and risk considerations for each quote.
• Develop and maintain service pricing structures, rate cards, and packaged offerings.
• Analyse win/loss data and market trends to refine pricing.
• Work closely with Engineering, Field Service, Operations, Supply Chain, Finance, and PMO.
• Translate customer and market requirements into clear service specifications.
• Ensure new services meet operational readiness and governance requirements.
• Provide training and guidance to Sales, Service Delivery, and Channel Partners.
• Communicate service offerings, updates, and roadmap to internal and external stakeholders.

Job description

Delta Energy Systems is seeking a Service Product Manager to develop, price, quote and manage service offerings across the EMEA region. You will ensure services are commercially competitive, deliverable, and aligned with customer needs.

In this role you will work with Engineering, Field Service, Operations, Supply Chain, Finance and PMO to translate market requirements into clear service specifications, maintain pricing structures and SLAs, and provide training to sales and channel partners.