Renewals Manager, EMEA

Ripple; Greater London; On-site; GBP 90,000 - 130,000; Full time

Benefits offered by this job

Equity

Bonuses

Professional development budget

Job summary

Ripple is seeking a Renewal Manager to oversee the full lifecycle of customer contracts, from draft through renewal, across MSAs, SOWs, NDAs and amendments. You’ll work with Implementation, Account Management, and Customer Success to align terms with client needs and business goals.

You’ll focus on risk mitigation, compliance, and revenue growth by maintaining templates, guiding stakeholders, and ensuring accurate records in the contract system.

Qualifications

• 5+ years in contract management or legal operations.
• Experience with SaaS/FinTech contracts.
• Strong knowledge of contract law and negotiation.

Responsibilities

• Draft, review, negotiate, and manage MSAs, SOWs, NDAs, amendments, and renewals.
• Collaborate with Implementation, Account Management, and Customer Success teams.
• Serve as primary contact for contract inquiries and escalations.
• Maintain and improve contract templates and processes to ensure compliance.
• Monitor performance and mitigate contract-related risks.
• Record-keeping in the contract management system.
• Support stakeholders with guidance on contractual obligations.
• Participate in quarterly business reviews and strategic planning.

Skills

Contract management

Legal operations

Negotiation strategies

SaaS/FinTech

Cross-functional collaboration

Attention to detail

Tools

CLM tools

Job description

At Ripple, we’re building a world where value moves like information does today. It’s big, it’s bold, and we’re already doing it. Through our crypto solutions for financial institutions, businesses, governments and developers, we are improving the global financial system and creating greater economic fairness and opportunity for more people, in more places around the world. And we get to do the best work of our career and grow our skills surrounded by colleagues who have our backs.

If you’re ready to see your impact and unlock incredible career growth opportunities, join us, and build real world value.

THE WORK:

At Ripple Treasury, we’re transforming how the world’s largest enterprises move, manage, and optimize liquidity. With over 40 years of treasury management expertise combined with Ripple’s digital asset infrastructure, we’re helping Fortune 500 CFOs and treasurers unlock idle capital and process payments in real-time — processing approximately $12.5 trillion in payment volume annually.

As a Renewal Manager, you will be responsible for overseeing the full lifecycle of customer contracts — from initial drafting and negotiation through execution, compliance, and renewal. You will work cross-functionally with Implementation, Account Management, and Customer Success teams to ensure contractual obligations align with business goals and client expectations. Your role will be critical in mitigating risk, ensuring compliance, and supporting revenue growth through effective contract governance.

WHAT YOU’LL DO:

• Draft, review, negotiate, and manage a wide range of commercial agreements, including MSAs, SOWs, NDAs, amendments, and renewals.
• Collaborate with Implementation, Account Managers, and Customer Success to ensure contract terms align with operational capabilities and client requirements.
• Serve as the primary point of contact for contract-related inquiries and escalations.
• Maintain and improve contract templates, processes, and policies to ensure consistency and compliance with legal and regulatory standards.
• Monitor contract performance and compliance, proactively identifying and mitigating risks.
• Support internal stakeholders with guidance on contractual obligations and best practices.
• Maintain accurate records of all contracts and related documentation in the contract management system.
• Participate in quarterly business reviews and strategic planning sessions with internal teams and clients.
• Provide insights and recommendations to improve contract efficiency and client satisfaction.

WHAT YOU’LL BRING:

• 5+ years of experience in contract management, legal operations, or a related field.
• Experience in SaaS, FinTech, or enterprise software environments preferred.
• Strong understanding of legal terminology, contract law, and negotiation strategies.
• Proven ability to manage multiple contracts and priorities in a fast-paced environment.
• Excellent communication and interpersonal skills, with a collaborative mindset.
• Detail-oriented with strong organizational and analytical skills.
• Proficiency with contract lifecycle management (CLM) tools, Microsoft Office Suite, and Google Suite.

WHO WE ARE:

Do Your Best Work

• The opportunity to build in a fast-paced start-up environment with experienced industry leaders
• A learning environment where you can dive deep into the latest technologies and make an impact. A professional development budget to support other modes of learning.
• Thrive in an environment where no matter what race, ethnicity, gender, origin, or culture they identify with, every employee is a respected, valued, and empowered part of the team.
• In-office collaboration for moments that matter is important to our culture, and we give managers and teams the flexibility to decide which 10+ days a month they come in.
• Bi-weekly all-company meeting - business updates and ask me anything style discussion with our Leadership Team
• We come together for moments that matter which include team offsites, team bonding activities, happy hours and more!

Take Control of Your Finances

• Competitive salary, bonuses, and equity
• Competitive benefits that cover physical and mental healthcare, retirement, family forming, and family support
• Employee giving match
• Mobile phone stipend

Take Care of Yourself

• R&R days so you can rest and recharge
• Generous wellness reimbursement and weekly onsite & virtual programming
• Generous vacation policy - work with your manager to take time off when you need it
• Industry-leading parental leave policies. Family planning benefits.
• Catered lunches, fully-stocked kitchens with premium snacks/beverages, and plenty of fun events

Benefits listed above are for full-time employees.

Ripple is an Equal Opportunity Employer. We’re committed to building a diverse and inclusive team. We do not discriminate against qualified employees or applicants because of race, color, religion, gender identity, sex, sexual identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, military status, or any other characteristic protected by local law or ordinance.

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