EMEA Market Solutions Leader — Growth & Transformation

Skillsoft Ireland Limited; Greater London; On-site; GBP 140,000 - 195,000; Full time

Job summary

Skillsoft is seeking an experienced Market Solutions Director to drive ARR growth, retention, and customer experience across the EMEA region. You will lead regional market solutions teams, coach leaders, and ensure disciplined execution of the customer lifecycle—from presales to renewal—while partnering with global and regional leaders to sustain momentum.

You will own strategic solutioning, leverage MEDDPICC and data-driven insights, and operate with executive-level presence to guide teams

Qualifications

• 12+ years of progressive management experience in enterprise PaaS spanning some combination of Sales, Customer Success, Solutions Consulting/Pre-Sales, and/or Professional Services.
• Overseeing Professional/Managed Services and Solutioning (or consulting) experience with demonstrated results driving long-term customer growth with services engagements based on business cases.
• Proven track record of delivering ARR growth, retention, and expansion in a platform and solutions-based selling motion.
• Proficient in Salesforce and Business Intelligence (BI) tools.
• Deep fluency in MEDDPICC (or equivalent), value-based selling, and end-to-end customer lifecycle management.
• Experience as a practice or system builder - designing repeatable processes, tools, or capability models adopted at scale.
• Strong operational rigor with forecasting, pipeline inspection, and data-driven outcomes.
• Familiarity with EMEA market dynamics.
• Executive presence with proven ability to engage C-suite customers and internal senior leadership.

Responsibilities

• Lead the Geographical Market Solutions Teams across the geography, set clear performance standards and accountability.
• Ensure Market Solutions Leaders (MSLs) execute end-to-end customer solution lifecycle with MEDDPICC rigor and value-realization discipline.
• Build a high-performance, coaching-first culture aligned to Skillsoft's Enterprise Leadership Skills; systematically build team capabilities.
• Coordinate with Solutions Partners across markets to match opportunity size, complexity, and urgency.
• Coach MSLs on advanced solutioning - executive discovery, problem framing, solution architecture and design.
• Guide teams through transformation, evolving roles, operating models, and customer expectations with clarity and pace.
• Support MSLs in developing the CSM function as a strategic advisor capability and develop Partners as trusted advisors.
• Drive adoption of AI-enabled workflows and tooling to expand capacity and reduce administrative load.
• Co-own regional revenue targets with the EMEA Geo Sales Leader and oversee performance cadences.

Skills

Market strategy

Leadership

Sales leadership

MEDDPICC

ARR growth

Executive engagement

CRM Salesforce

BI tools

Tools

Salesforce

BI tools

Job description

Skillsoft is seeking an experienced Market Solutions Director to drive ARR growth, retention, and customer experience across the EMEA region. You will lead regional market solutions teams, coach leaders, and ensure disciplined execution of the customer lifecycle—from presales to renewal—while partnering with global and regional leaders to sustain momentum.

You will own strategic solutioning, leverage MEDDPICC and data-driven insights, and operate with executive-level presence to guide teams