EMEA Client Operations Risk & Control VP

JPMorgan Chase & Co.; City of Westminster; On-site; GBP 120,000 - 180,000; Full time

Job summary

JPMorgan Chase & Co. is seeking a Control Manager - Vice President in International Private Bank Client Operations to strengthen the control environment and support strategic risk initiatives.

You will partner with stakeholders across the business to drive end-to-end risk management and ensure compliance with risk standards, policies, and regulations. The role involves advisory support to senior leaders, process mapping, issue management, and mentoring junior team members in a dynamic, global

Qualifications

• Bachelor's degree or equivalent in Business Administration, Finance, Economics, Accounting, or related field.
• Experience in financial services, process improvement, and/or risk management.
• Proactive risk and control management mindset with ability to identify control gaps and escalate issues.
• Ability to influence stakeholders and deliver high-quality outcomes in a collaborative environment.
• Consultative approach with understanding of business needs and effective solutions.
• Strong analytical and problem-solving skills with focus on continuous improvement.
• Strong written and verbal communication skills.
• Strong organizational and stakeholder management skills.

Responsibilities

• Develop, enhance, and monitor the risk and control framework and enable strategic initiatives by providing risk and control design expertise and guidance across the business.
• Advise and influence senior leaders and business executives on key decisions and major risk and control initiatives.
• Perform walkthroughs and support process mapping, risk identification, control design, and control testing activities.
• Ensure operational practices comply with relevant risk standards, policies, and regulations through ongoing monitoring and assessment of the operational risk and control environment.
• Manage end-to-end issue and action plan activities, including root cause analysis, action plan development, remediation validation, and stakeholder engagement.
• Identify meaningful metrics to assess the health of the operational risk and control environment and support risk and control initiatives.
• Develop enhanced control reporting through automation and present findings and recommendations to stakeholders.
• Present regular updates relating to ongoing risk, control, and issue management activities to senior stakeholders.
• Maintain strong engagement across multiple stakeholder groups and collaborate with local, regional, and global partners on risk and control priorities.
• Support the development of junior team members through mentoring, coaching, and knowledge sharing.
• Experience with banking, private banking, wealth management, and/or asset management processes, regulations, and associated risks, particularly client onboarding, client maintenance, AML, and KYC activities.
• Experience working with regulatory bodies, internal audit, external audit, and/or compliance functions.
• Familiarity with internal control frameworks and the three lines of defense model.
• Experience with issue management governance and remediation activities within a large financial institution.

Skills

Analytical skills

Stakeholder management

Regulatory risk experience

Education

Bachelor's degree or equivalent

Job description

JPMorgan Chase & Co. is seeking a Control Manager - Vice President in International Private Bank Client Operations to strengthen the control environment and support strategic risk initiatives.

You will partner with stakeholders across the business to drive end-to-end risk management and ensure compliance with risk standards, policies, and regulations. The role involves advisory support to senior leaders, process mapping, issue management, and mentoring junior team members in a dynamic, global