EMEA BI Leader: Actionable Insights & Analytics

YDU JC Air Cond & Ref Inc.- Dubai; Manchester; On-site; GBP 70,000 - 100,000; Full time

Benefits offered by this job

Competitive salary plus bonus plan

25 days holiday plus bank holidays

Private Healthcare

Pension

Life insurance

Employee Assistance Program

Employee referral scheme

Employee discounts

Cycle to Work scheme

Discounts on Johnson Controls products

Training and career development

Supportive, collaborative culture

Job summary

Johnson Controls seeks a Business Intelligence Manager within Commercial Operations & Enablement, EMEA, to build and lead a scalable BI capability transforming commercial data into insights. You will partner with Sales, Service, Marketing, Finance, Digital, IT and regional leaders to improve forecasting, productivity and decision-making.

Travel across the EMEA region may be required. You will design governance, KPIs and frameworks, delivering insights on pipeline health and performance while

Qualifications

• Bachelor's degree in Business, Finance, Economics, Engineering, Data Science, Information Systems or related discipline.
• Significant experience in Business Intelligence, Commercial Analytics, Sales Operations, Revenue Operations or Finance Analytics.
• Advanced Power BI, Power Query and data visualisation expertise.
• Experience working with Salesforce or a similar CRM platform.
• Strong analytical and problem-solving skills with excellent commercial acumen.
• Ability to communicate complex data clearly to executive and non-technical audiences.
• Proven stakeholder management experience within a matrix organisation.
• Fluent English.
• Beneficial Master's degree or MBA.
• Experience in Commercial Excellence, Sales Enablement or Sales Transformation.
• Background in building technologies, industrial, services, controls or solution-based B2B environments.
• Knowledge of SQL, predictive analytics, statistical modelling, customer segmentation or opportunity scoring.
• Experience with data governance, Lean or continuous improvement methodologies.
• Additional European or EMEA language skills.
• Experience driving dashboard adoption and analytics transformation across multiple countries or business units.

Responsibilities

• Lead the design, development and governance of EMEA commercial reporting, analytics and executive dashboards.
• Deliver actionable insights on pipeline health, forecast accuracy, sales productivity, conversion rates and commercial performance.
• Establish standard KPI definitions, scorecards and performance measurement frameworks across regions.
• Support monthly, quarterly and annual business reviews with reporting, variance analysis and forward-looking recommendations.
• Analyse growth opportunities, performance gaps, risks and market trends to support strategic decisions.
• Develop sales intelligence models for pipeline management, opportunity prioritisation, territory planning and strategic accounts.
• Drive Salesforce data quality, reporting consistency and commercial data governance standards.
• Partner with Finance, Digital and IT teams to improve data models, reporting solutions and system integration.
• Identify and implement automation opportunities using Power BI, Power Query, Salesforce Analytics and approved AI tools.
• Create executive-ready reporting, presentations, training materials and dashboard adoption programmes.
• Influence senior stakeholders across multiple countries and functions to drive insight-led action and measurable outcomes.

Skills

Fluent English

Stakeholder management

Analytical thinking

Executive communication

Education

Bachelor's degree in Business/Finance/Economics/Engineering/Data Science/Info Systems

Master's degree or MBA (preferred)

Tools

Power BI

Power Query

Salesforce Analytics

SQL

Job description

Johnson Controls seeks a Business Intelligence Manager within Commercial Operations & Enablement, EMEA, to build and lead a scalable BI capability transforming commercial data into insights. You will partner with Sales, Service, Marketing, Finance, Digital, IT and regional leaders to improve forecasting, productivity and decision-making.

Travel across the EMEA region may be required. You will design governance, KPIs and frameworks, delivering insights on pipeline health and performance while