Business Intelligence Manager

YDU JC Air Cond & Ref Inc.- Dubai; Manchester; On-site; GBP 70,000 - 100,000; Full time

Benefits offered by this job

Competitive salary plus bonus plan

25 days holiday plus bank holidays

Private Healthcare

Pension

Life insurance

Employee Assistance Program

Employee referral scheme

Employee discounts

Cycle to Work scheme

Discounts on Johnson Controls products

Training and career development

Supportive, collaborative culture

Job summary

Johnson Controls seeks a Business Intelligence Manager within Commercial Operations & Enablement, EMEA, to build and lead a scalable BI capability transforming commercial data into insights. You will partner with Sales, Service, Marketing, Finance, Digital, IT and regional leaders to improve forecasting, productivity and decision-making.

Travel across the EMEA region may be required. You will design governance, KPIs and frameworks, delivering insights on pipeline health and performance while

Qualifications

• Bachelor's degree in Business, Finance, Economics, Engineering, Data Science, Information Systems or related discipline.
• Significant experience in Business Intelligence, Commercial Analytics, Sales Operations, Revenue Operations or Finance Analytics.
• Advanced Power BI, Power Query and data visualisation expertise.
• Experience working with Salesforce or a similar CRM platform.
• Strong analytical and problem-solving skills with excellent commercial acumen.
• Ability to communicate complex data clearly to executive and non-technical audiences.
• Proven stakeholder management experience within a matrix organisation.
• Fluent English.
• Beneficial Master's degree or MBA.
• Experience in Commercial Excellence, Sales Enablement or Sales Transformation.
• Background in building technologies, industrial, services, controls or solution-based B2B environments.
• Knowledge of SQL, predictive analytics, statistical modelling, customer segmentation or opportunity scoring.
• Experience with data governance, Lean or continuous improvement methodologies.
• Additional European or EMEA language skills.
• Experience driving dashboard adoption and analytics transformation across multiple countries or business units.

Responsibilities

• Lead the design, development and governance of EMEA commercial reporting, analytics and executive dashboards.
• Deliver actionable insights on pipeline health, forecast accuracy, sales productivity, conversion rates and commercial performance.
• Establish standard KPI definitions, scorecards and performance measurement frameworks across regions.
• Support monthly, quarterly and annual business reviews with reporting, variance analysis and forward-looking recommendations.
• Analyse growth opportunities, performance gaps, risks and market trends to support strategic decisions.
• Develop sales intelligence models for pipeline management, opportunity prioritisation, territory planning and strategic accounts.
• Drive Salesforce data quality, reporting consistency and commercial data governance standards.
• Partner with Finance, Digital and IT teams to improve data models, reporting solutions and system integration.
• Identify and implement automation opportunities using Power BI, Power Query, Salesforce Analytics and approved AI tools.
• Create executive-ready reporting, presentations, training materials and dashboard adoption programmes.
• Influence senior stakeholders across multiple countries and functions to drive insight-led action and measurable outcomes.

Skills

Fluent English

Stakeholder management

Analytical thinking

Executive communication

Education

Bachelor's degree in Business/Finance/Economics/Engineering/Data Science/Info Systems

Master's degree or MBA (preferred)

Tools

Power BI

Power Query

Salesforce Analytics

SQL

Job description

What You Will Do

As Business Intelligence Manager within Commercial Operations & Enablement, EMEA, you will build and lead a scalable business intelligence capability that transforms commercial data into actionable insights. Reporting to the Head of Data Analytics & Digital Tools, you will partner with Sales, Service, Marketing, Finance, Digital, IT and regional leadership teams to improve commercial performance, forecasting accuracy, sales productivity and decision‑making. This is a high‑impact, matrix leadership role supporting EMEA growth through analytics, reporting governance, data quality, automation and AI‑enabled insights. Travel may be required across the EMEA region.

What We Offer

• Competitive salary plus bonus plan
• 25 days holiday plus bank holidays
• Private Healthcare
• Pension
• Life insurance
• Employee Assistance Program
• Employee referral scheme
• Employee discounts
• Cycle to Work scheme
• Discounts on Johnson Controls products
• Training and career development opportunities
• Supportive, collaborative and safety‑driven culture

How You Will Do It

• Lead the design, development and governance of EMEA commercial reporting, analytics and executive dashboards.
• Deliver actionable insights on pipeline health, forecast accuracy, sales productivity, conversion rates and commercial performance.
• Establish standard KPI definitions, scorecards and performance measurement frameworks across regions.
• Support monthly, quarterly and annual business reviews with reporting, variance analysis and forward‑looking recommendations.
• Analyse growth opportunities, performance gaps, risks and market trends to support strategic decisions.
• Develop sales intelligence models for pipeline management, opportunity prioritisation, territory planning and strategic accounts.
• Drive Salesforce data quality, reporting consistency and commercial data governance standards.
• Partner with Finance, Digital and IT teams to improve data models, reporting solutions and system integration.
• Identify and implement automation opportunities using Power BI, Power Query, Salesforce Analytics and approved AI tools.
• Create executive‑ready reporting, presentations, training materials and dashboard adoption programmes.
• Influence senior stakeholders across multiple countries and functions to drive insight‑led action and measurable outcomes.

What We Are Looking For

• Required Bachelor's degree in Business, Finance, Economics, Engineering, Data Science, Information Systems or related discipline.
• Significant experience in Business Intelligence, Commercial Analytics, Sales Operations, Revenue Operations or Finance Analytics.
• Advanced Power BI, Power Query and data visualisation expertise.
• Experience working with Salesforce or a similar CRM platform.
• Strong analytical and problem‑solving skills with excellent commercial acumen.
• Ability to communicate complex data clearly to executive and non‑technical audiences.
• Proven stakeholder management experience within a matrix organisation.
• Fluent English.
• Beneficial Master's degree or MBA.
• Experience in Commercial Excellence, Sales Enablement or Sales Transformation.
• Background in building technologies, industrial, services, controls or solution‑based B2B environments.
• Knowledge of SQL, predictive analytics, statistical modelling, customer segmentation or opportunity scoring.
• Experience with data governance, Lean or continuous improvement methodologies.
• Additional European or EMEA language skills.
• Experience driving dashboard adoption and analytics transformation across multiple countries or business units.

Johnson Controls: Enhancing the Intelligence of Buildings

Your buildings have a purpose. They are places for people to live or work. Facilities for learning or healing. Venues for entertainment and shopping. Sites for the specialized storage of tangible goods or mission‑critical data. Your buildings have a huge variety of functions; they are central to your mission. This is where Johnson Controls comes in, helping drive the outcomes that matter most. Through a full range of systems and digital solutions, we make your buildings smarter. A smarter building is safer, more comfortable, more efficient, and, ultimately, more sustainable. Most important, smarter buildings let you focus more intensely on your unique mission. Better for your people. Better for your bottom line. Better for the planet. At Johnson Controls, we’ve been making buildings smarter since 1885, and our capabilities, depth of innovation experience, and global reach have been growing ever since. Today, we offer the world’s largest portfolio of building products, technologies, software, and services; we put that portfolio to work to transform the environments where people live, work, learn and play.