Business Intelligence Manager

Johnson Controls; Manchester; On-site; GBP 70,000 - 110,000; Full time

Benefits offered by this job

Private Healthcare

Pension

Life insurance

Employee Assistance Program

Cycle to Work scheme

Training and career development

Job summary

Johnson Controls is seeking a Business Intelligence Manager for EMEA within Commercial Operations & Enablement. You will lead a scalable BI capability, partnering with Sales, Service, Marketing, Finance and IT to improve forecast accuracy, pipeline health and decision-making.

You will drive data quality, governance and automation across regions, delivering executive dashboards and actionable insights while influencing senior stakeholders across multiple countries.

Qualifications

• Bachelor's degree in a related discipline is required.
• Significant experience in BI, analytics, sales operations, or finance analytics.
• Advanced Power BI, Power Query and data visualization expertise.
• Experience with Salesforce or similar CRM platform.
• Strong analytical and commercial acumen.
• Ability to present complex data to executive and non-technical audiences.
• Proven stakeholder management in a matrix organisation.
• Fluent English.

Responsibilities

• Lead design and governance of EMEA commercial reporting and dashboards.
• Deliver insights on pipeline health, forecast accuracy and sales productivity.
• Establish KPI definitions, scorecards and performance frameworks.
• Support monthly/quarterly/annual business reviews with analysis and recommendations.
• Analyze growth opportunities, risks and market trends to inform decisions.
• Develop sales intel models for pipeline, territory planning and key accounts.
• Improve data quality and governance for commercial data.
• Collaborate with Finance, Digital and IT on data models and reporting solutions.
• Identify automation opportunities using Power BI, Power Query, Salesforce Analytics and AI tools.
• Create executive-ready reporting, presentations and dashboard adoption programs.
• Influence senior stakeholders across multiple countries to drive action.

Skills

Power BI

Power Query

Data visualisation

Salesforce

Analytical thinking

Communication

Stakeholder management

Fluent English

Education

Bachelor's degree in business/finance/engineering/data related field

Master's degree or MBA (beneficial)

Tools

Salesforce Analytics

SQL

Job description

What You Will Do

As Business Intelligence Manager within Commercial Operations & Enablement, EMEA, you will build and lead a scalable business intelligence capability that transforms commercial data into actionable insights. Reporting to the Head of Data Analytics & Digital Tools, you will partner with Sales, Service, Marketing, Finance, Digital, IT and regional leadership teams to improve commercial performance, forecasting accuracy, sales productivity and decision-making. This is a high-impact, matrix leadership role supporting EMEA growth through analytics, reporting governance, data quality, automation and AI-enabled insights. Travel may be required across the EMEA region.

What We Offer

• Competitive salary plus bonus plan
• 25 days holiday plus bank holidays
• Private Healthcare
• Pension
• Life insurance
• Employee Assistance Program
• Employee referral scheme
• Employee discounts
• Cycle to Work scheme
• Discounts on Johnson Controls products
• Training and career development opportunities
• Supportive, collaborative and safety-driven culture

How You Will Do It

• Lead the design, development and governance of EMEA commercial reporting, analytics and executive dashboards.
• Deliver actionable insights on pipeline health, forecast accuracy, sales productivity, conversion rates and commercial performance.
• Establish standard KPI definitions, scorecards and performance measurement frameworks across regions.
• Support monthly, quarterly and annual business reviews with reporting, variance analysis and forward-looking recommendations.
• Analyse growth opportunities, performance gaps, risks and market trends to support strategic decisions.
• Develop sales intelligence models for pipeline management, opportunity prioritisation, territory planning and strategic accounts.
• Drive Salesforce data quality, reporting consistency and commercial data governance standards.
• Partner with Finance, Digital and IT teams to improve data models, reporting solutions and system integration.
• Identify and implement automation opportunities using Power BI, Power Query, Salesforce Analytics and approved AI tools.
• Create executive-ready reporting, presentations, training materials and dashboard adoption programmes.
• Influence senior stakeholders across multiple countries and functions to drive insight-led action and measurable outcomes.

What We Are Looking For

Required

• Bachelor's degree in Business, Finance, Economics, Engineering, Data Science, Information Systems or related discipline.
• Significant experience in Business Intelligence, Commercial Analytics, Sales Operations, Revenue Operations or Finance Analytics.
• Advanced Power BI, Power Query and data visualisation expertise.
• Experience working with Salesforce or a similar CRM platform.
• Strong analytical and problem-solving skills with excellent commercial acumen.
• Ability to communicate complex data clearly to executive and non-technical audiences.
• Proven stakeholder management experience within a matrix organisation.
• Fluent English.

Beneficial

• Master's degree or MBA.
• Experience in Commercial Excellence, Sales Enablement or Sales Transformation.
• Background in building technologies, industrial, services, controls or solution-based B2B environments.
• Knowledge of SQL, predictive analytics, statistical modelling, customer segmentation or opportunity scoring.
• Experience with data governance, Lean or continuous improvement methodologies.
• Additional European or EMEA language skills.
• Experience driving dashboard adoption and analytics transformation across multiple countries or business units.