EMEA AI Solutions Architect: Customer-Facing & Demos

Baseten; Greater London; Hybrid; GBP 90,000 - 130,000; Full time

Benefits offered by this job

Competitive compensation

Equity

Flexible PTO

Paid parental leave

Fertility and family-building stipend

Exposure to ML startups

Job summary

Baseten is seeking a Solutions Architect to partner with Sales and customers to translate business needs into technical AI deployments, run technical discovery, and guide repeatable deployments and proofs of value for customers.

This role is a great fit for entrepreneurial, customer-facing technical professionals who want a front-row view into how modern companies adopt AI at scale, and who enjoy working across technical discovery, solution design, demos, deployment scoping, and hands‑on

Qualifications

• AI/ML background and ability to credibly discuss AI/ML topics with technical stakeholders.
• Strong customer-facing communication skills, including the ability to run structured discovery and clarify ambiguous requirements.
• Technical depth to scope solutions, without needing to write production code.
• Ability to script and prototype as needed, including comfort “vibe coding” to move quickly in technical workflows.

Responsibilities

• Partner with Sales on customer discovery calls (second calls, occasional first calls for large accounts).
• Lead demos and technical scoping to align on success criteria, architecture, and deployment approach.
• Own benchmarking and repeatable deployments, including:
• Handling standard deployment patterns across modalities – LLMs, embeddings, image and video generation, Voice AI, etc.
• Advising on tradeoffs like GPU choices and latency vs throughput setups.
• Drive playbook-style deployments for common models and use cases.
• Become a power user of runtimes such as vLLM, SGLang, and TRT-LLM and their configurations.
• Drive POC and project execution, including scoping POCs and keeping stakeholders aligned on timeline and next steps.
• Acting as the “ringleader” or project manager for POCs.
• Pulling in Forward Deployed Engineering support when deeper work is needed.

Skills

AI/ML background

Customer-facing communication

Solution scoping

Scripting / prototyping

Tools

vLLM

SGLang

TRT-LLM

Job description

Baseten is seeking a Solutions Architect to partner with Sales and customers to translate business needs into technical AI deployments, run technical discovery, and guide repeatable deployments and proofs of value for customers.

This role is a great fit for entrepreneurial, customer-facing technical professionals who want a front-row view into how modern companies adopt AI at scale, and who enjoy working across technical discovery, solution design, demos, deployment scoping, and hands‑on