Elite Retail Security Officer – SIA Licensed

Mitie Group; West Kirby; On-site; GBP 17,000 - 24,000; Full time

Benefits offered by this job

Contracted hours

Annual leave entitlement

Pension and Life insurance schemes

Free uniform supplied

SIA Re-licencing programme

Comprehensive induction and training

Access to Mitie's employee benefits

Apprenticeship schemes

Progression and development-opportunit

All breaks paid

Job summary

Mitie Group is seeking Elite security officers to deliver exceptional customer service while maintaining a highly visible presence, helping to reduce anti-social behaviour and protect staff and customers.

You must hold a current SIA licence and be able to provide a full 5-year history for vetting. The role offers contracted hours, paid breaks, and comprehensive training under Mitie's induction programme.

Qualifications

• Must hold a current SIA licence.
• Five-year checkable employment/education history is required to support vetting.

Responsibilities

• To deliver industry leading customer service
• To create a safe environment, free from crime and the fear of crime for customer and colleagues
• To manage anti-social behaviour and build relationships with those that cause this
• Engage with members of the public by providing a welcoming presence
• Support the public and visitors with their queries in a friendly and polite manner by demonstrating excellent customer service
• Support the Police and crime partnerships where required to aid with the reduction of crime in store
• To wear Body Worn CCTV to support in the reduction of crime and increase colleague and customer safety

Skills

Customer service

Public presence

ASB management

CCTV oversight

De-escalation

Tools

SIA Licence

Job description

Mitie Group is seeking Elite security officers to deliver exceptional customer service while maintaining a highly visible presence, helping to reduce anti-social behaviour and protect staff and customers.

You must hold a current SIA licence and be able to provide a full 5-year history for vetting. The role offers contracted hours, paid breaks, and comprehensive training under Mitie's induction programme.