Retail Elite Security Officer

Mitie

Portsmouth

On-site

GBP 19,000 - 22,000

Part time

7 days ago

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Benefits offered by this job

Contracted hours

Annual leave entitlement

Pension and Life insurance schemes

Free uniform supplied

SIA Re-licencing programme

Comprehensive induction and training

Access to employee benefits

Apprenticeship schemes

Progression and development

All breaks are paid

Job summary

Mitie Group is seeking Elite security officers to provide a highly visible security presence and exceptional customer service, helping to reduce anti-social behaviour and create a safe environment for customers and colleagues.

Applicants must hold a current SIA licence and be able to provide a full 5-year checkable history. Training and uniform are provided, with contracted hours and paid breaks throughout the shifts.

Qualifications

Must deliver exceptional customer service.
Visible security presence to deter anti-social behaviour.
Full 5-year checkable employment/education history required.

Responsibilities

To deliver industry leading customer service
To create a safe environment, free from crime and the fear of crime for customer and colleagues
To manage anti-social behaviour and build relationships with those that cause this
Engage with members of the public by providing a welcoming presence
Support the public and visitors with their queries in a friendly and polite manner by demonstrating excellent customer service
Support the Police and crime partnerships where required to aid with the reduction of crime in store
To wear Body Worn CCTV to support in the reduction of crime and increase colleague and customer safety

Skills

Customer service

Public interaction

Conflict de-escalation

Education

SIA licence

Job description

Pay rate:£14.98

Various Shifts (to be discussed at interview)

Job Overview:

Mitie is looking for an Elite security officers who can deliver exceptional customer service whilst providing a highly visible presence that reduces the impact of anti-social behaviour upon colleagues and customers.

You must hold a current SIA licence.

Vetting

It is vital that you have a full 5-year checkable employment/education history, failure to do so could mean your offer will be withdrawn or your employment stopped.

Main duties:

To deliver industry leading customer service
To create a safe environment, free from crime and the fear of crime for customer and colleagues
To manage anti-social behaviour and build relationships with those that cause this
Engage with members of the public by providing a welcoming presence
Support the public and visitors with their queries in a friendly and polite manner by demonstrating excellent customer service
Support the Police and crime partnerships where required to aid with the reduction of crime in store
To wear Body Worn CCTV to support in the reduction of crime and increase colleague and customer safety

Benefits to working with Mitie include:

Contracted hours
Annual leave entitlement
Pension and Life insurance schemes
Free uniform supplied
SIA Re-licencing programme
Comprehensive induction and training programme
Access to Mitie's outstanding employee benefits including financial services, retail discounts, reward schemes and online GP services.
Apprenticeship schemes
Progression and development opportunities
All breaks are paid