Elite Retail Security Officer: Customer Focus & Safe Store

Mitie Group

Poole

On-site

GBP 18,000 - 25,000

Full time

7 days ago

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Benefits offered by this job

Annual leave

Pension

Life insurance

Free uniform

SIA re-licensing

Induction and training

Employee discounts

Progression opportunities

Paid breaks

Job summary

Mitie Group in Poole is seeking Elite security officers who can deliver exceptional customer service while providing a highly visible presence that reduces the impact of anti-social behaviour upon colleagues and customers. You must hold a current SIA licence.

Shifts will be discussed at interview, with contracted hours and comprehensive induction. Officers will engage with the public, assist with queries in a friendly manner, and may support policing partnerships to reduce crime in store.

Qualifications

Must hold a current SIA licence.
Full 5-year checkable employment/education history.

Responsibilities

To deliver industry leading customer service
To create a safe environment, free from crime and the fear of crime for customer and colleagues
To manage anti-social behaviour and build relationships with those that cause this
Engage with members of the public by providing a welcoming presence
Support the public and visitors with their queries in a friendly and polite manner by demonstrating excellent customer service
Support the Police and crime partnerships where required to aid with the reduction of crime in store
To wear Body Worn CCTV to support in the reduction of crime and increase colleague and customer safety