Retail Elite Security Officer

Mitie

Poole

On-site

GBP 18,000 - 25,000

Full time

8 days ago

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Benefits offered by this job

Annual leave
Pension
Life insurance
Free uniform
SIA re-licensing
Induction and training
Employee discounts
Progression opportunities
Paid breaks

Job summary

Mitie Group in Poole is seeking Elite security officers who can deliver exceptional customer service while providing a highly visible presence that reduces the impact of anti-social behaviour upon colleagues and customers. You must hold a current SIA licence.

Shifts will be discussed at interview, with contracted hours and comprehensive induction. Officers will engage with the public, assist with queries in a friendly manner, and may support policing partnerships to reduce crime in store.

Qualifications

  • Must hold a current SIA licence.
  • Full 5-year checkable employment/education history.

Responsibilities

  • To deliver industry leading customer service
  • To create a safe environment, free from crime and the fear of crime for customer and colleagues
  • To manage anti-social behaviour and build relationships with those that cause this
  • Engage with members of the public by providing a welcoming presence
  • Support the public and visitors with their queries in a friendly and polite manner by demonstrating excellent customer service
  • Support the Police and crime partnerships where required to aid with the reduction of crime in store
  • To wear Body Worn CCTV to support in the reduction of crime and increase colleague and customer safety

Skills

Customer service
Public engagement
Safety awareness

Education

SIA Licence

Job description

Pay rate:£15.37ph

Various Shifts (to be discussed at interview)

Job Overview:

Mitie is looking for an Elite security officers who can deliver exceptional customer service whilst providing a highly visible presence that reduces the impact of anti-social behaviour upon colleagues and customers.

You must hold a current SIA licence.

Vetting

It is vital that you have a full 5-year checkable employment/education history, failure to do so could mean your offer will be withdrawn or your employment stopped.

Main duties:
  • To deliver industry leading customer service
  • To create a safe environment, free from crime and the fear of crime for customer and colleagues
  • To manage anti-social behaviour and build relationships with those that cause this
  • Engage with members of the public by providing a welcoming presence
  • Support the public and visitors with their queries in a friendly and polite manner by demonstrating excellent customer service
  • Support the Police and crime partnerships where required to aid with the reduction of crime in store
  • To wear Body Worn CCTV to support in the reduction of crime and increase colleague and customer safety
Benefits to working with Mitie include:
  • Contracted hours
  • Annual leave entitlement
  • Pension and Life insurance schemes
  • Free uniform supplied
  • SIA Re-licencing programme
  • Comprehensive induction and training programme
  • Access to Mitie's outstanding employee benefits including financial services, retail discounts, reward schemes and online GP services.
  • Apprenticeship schemes
  • Progression and development opportunities
  • All breaks are paid
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