Retail Elite Security Officer

Mitie; Highweek; On-site; GBP 12,000 - 17,000; Full time

Benefits offered by this job

Contracted hours

Annual leave

Pension

Life insurance

Free uniform

Induction training

Employee benefits program

Progression opportunities

Job summary

Mitie is seeking Elite security officers who deliver exceptional customer service while maintaining a highly visible presence to deter anti-social behaviour and protect colleagues and customers. A current SIA licence is required for this role.

As part of the team, you will help create a safe, welcoming environment, engage with the public, and support policing partnerships to reduce crime in store. A full 5-year checkable history is essential for consideration.

Qualifications

• Holds a valid SIA licence.
• Full 5-year checkable employment/education history required.

Responsibilities

• Deliver industry-leading customer service at all times.
• Create a safe environment by maintaining high visibility and addressing anti-social behaviour.
• Engage with the public and assist with queries in a friendly manner.
• Support police and crime partnerships to reduce crime in store.
• Wear Body Worn CCTV to aid in crime reduction and safety for colleagues and customers.

Skills

Customer service

Security presence

Communication

SIA licence

Job description

Job Overview:

Mitie is looking for an Elite security officers who can deliver exceptional customer service whilst providing a highly visible presence that reduces the impact of anti-social behaviour upon colleagues and customers.

You must hold a current SIA licence.

Vetting

It is vital that you have a full 5-year checkable employment/education history, failure to do so could mean your offer will be withdrawn or your employment stopped.

• -To deliver industry leading customer service
• -To create a safe environment, free from crime and the fear of crime for customer and colleagues
• -To manage anti-social behaviour and build relationships with those that cause this
• -Engage with members of the public by providing a welcoming presence
• -Support the public and visitors with their queries in a friendly and polite manner by demonstrating excellent customer service
• -Support the Police and crime partnerships where required to aid with the reduction of crime in store
• -To wear Body Worn CCTV to support in the reduction of crime and increase colleague and customer safety

Benefits to working with Mitie include:

• -Contracted hours
• -Annual leave entitlement
• -Pension and Life insurance schemes
• -Free uniform supplied
• -Comprehensive induction and training programme
• -Access to Mitie's outstanding employee benefits including financial services, retail discounts, reward schemes and online GP services.
• -Progression and development opportunities