Elite Retail Security & Customer Experience Lead

Mitie; Highweek; On-site; GBP 12,000 - 17,000; Full time

Benefits offered by this job

Contracted hours

Annual leave

Pension

Life insurance

Free uniform

Induction training

Employee benefits program

Progression opportunities

Job summary

Mitie is seeking Elite security officers who deliver exceptional customer service while maintaining a highly visible presence to deter anti-social behaviour and protect colleagues and customers. A current SIA licence is required for this role.

As part of the team, you will help create a safe, welcoming environment, engage with the public, and support policing partnerships to reduce crime in store. A full 5-year checkable history is essential for consideration.

Qualifications

• Holds a valid SIA licence.
• Full 5-year checkable employment/education history required.

Responsibilities

• Deliver industry-leading customer service at all times.
• Create a safe environment by maintaining high visibility and addressing anti-social behaviour.
• Engage with the public and assist with queries in a friendly manner.
• Support police and crime partnerships to reduce crime in store.
• Wear Body Worn CCTV to aid in crime reduction and safety for colleagues and customers.

Skills

Customer service

Security presence

Communication

SIA licence

Job description

Mitie is seeking Elite security officers who deliver exceptional customer service while maintaining a highly visible presence to deter anti-social behaviour and protect colleagues and customers. A current SIA licence is required for this role.

As part of the team, you will help create a safe, welcoming environment, engage with the public, and support policing partnerships to reduce crime in store. A full 5-year checkable history is essential for consideration.