Elite Retail Security Officer: Safe & Welcoming Stores

Mitie Group; Portsmouth; Presencial; GBP 19.000 - 22.000; Tempo parcial

Benefícios oferecidos por esta vaga

Contracted hours

Annual leave entitlement

Pension and Life insurance schemes

Free uniform supplied

SIA Re-licencing programme

Comprehensive induction and training

Access to employee benefits

Apprenticeship schemes

Progression and development

All breaks are paid

Resumo da vaga

Mitie Group is seeking Elite security officers to provide a highly visible security presence and exceptional customer service, helping to reduce anti-social behaviour and create a safe environment for customers and colleagues.

Applicants must hold a current SIA licence and be able to provide a full 5-year checkable history. Training and uniform are provided, with contracted hours and paid breaks throughout the shifts.

Qualificações

• Must deliver exceptional customer service.
• Visible security presence to deter anti-social behaviour.
• Full 5-year checkable employment/education history required.

Responsabilidades

• To deliver industry leading customer service
• To create a safe environment, free from crime and the fear of crime for customer and colleagues
• To manage anti-social behaviour and build relationships with those that cause this
• Engage with members of the public by providing a welcoming presence
• Support the public and visitors with their queries in a friendly and polite manner by demonstrating excellent customer service
• Support the Police and crime partnerships where required to aid with the reduction of crime in store
• To wear Body Worn CCTV to support in the reduction of crime and increase colleague and customer safety

Conhecimentos

Customer service

Public interaction

Conflict de-escalation

Formação

SIA licence

Descrição da vaga

Mitie Group is seeking Elite security officers to provide a highly visible security presence and exceptional customer service, helping to reduce anti-social behaviour and create a safe environment for customers and colleagues.

Applicants must hold a current SIA licence and be able to provide a full 5-year checkable history. Training and uniform are provided, with contracted hours and paid breaks throughout the shifts.