Retail Elite Security Officer

Mitie Group plc.; England; On-site; GBP 12,000 - 18,000; Full time

Job summary

Mitie Group plc. is seeking an Elite security officer to deliver outstanding customer service while providing a highly visible presence to deter anti-social behaviour in-store settings.

You must hold a current SIA licence and be able to present a full 5-year history of employment/education. The role involves engaging with the public, assisting visitors and supporting policing partnerships where required to promote safety.

Qualifications

• Current SIA licence is required.
• Full 5-year history of employment/education is required.

Responsibilities

• Deliver industry-leading customer service.
• Create a safe environment, free from crime and fear for customers and colleagues.
• Manage anti-social behaviour and engage with those involved in it.
• Engage with the public by providing a welcoming presence.
• Assist the public and visitors with queries in a friendly and polite manner.
• Support the Police and crime partnerships to reduce crime in store.
• Wear Body Worn CCTV to support reduction of crime and enhance safety.

Skills

SIA licence

Customer service

Job description

Mitie is looking for an Elite security officers who can deliver exceptional customer service whilst providing a highly visible presence that reduces the impact of anti-social behaviour upon colleagues and customers.

You must hold a current SIA licence.

Vetting

It is vital that you have a full 5-year checkable employment/education history, failure to do so could mean your offer will be withdrawn or your employment stopped.

Main duties:

• To deliver industry leading customer service
• To create a safe environment, free from crime and the fear of crime for customer and colleagues
• To manage anti-social behaviour and build relationships with those that cause this
• Engage with members of the public by providing a welcoming presence
• Support the public and visitors with their queries in a friendly and polite manner by demonstrating excellent customer service
• Support the Police and crime partnerships where required to aid with the reduction of crime in store
• To wear Body Worn CCTV to support in the reduction of crime and increase colleague and customer safety