Elite Retail Security Officer (SIA) | Customer-First Safety

Mitie Group; Exeter; On-site; GBP 18,000 - 26,000; Full time

Benefits offered by this job

Contracted hours

Annual leave entitlement

Pension and Life insurance schemes

Free uniform supplied

SIA Re-licencing programme

Comprehensive induction and training

Job summary

Mitie Group, based in Exeter, is seeking Elite security officers who deliver exceptional customer service with a highly visible presence to deter anti-social behaviour. A current SIA licence is required, and a full 5-year checkable history is essential.

Benefits include contracted hours, annual leave, pension and life insurance, free uniform, and ongoing training. This role offers opportunities to contribute to public safety and work alongside police partnerships in a busy retail environment.

Qualifications

• Must hold a current SIA licence.
• Full 5-year checkable employment/education history required.

Responsibilities

• Deliver industry leading customer service.
• Create a safe environment, free from crime and the fear of crime for customers and colleagues.
• Manage anti-social behaviour and engage with those that cause it.
• Engage with members of the public with a welcoming presence.
• Assist the public and visitors with queries with friendly, polite service.
• Support the Police and crime partnerships to reduce crime in store.
• Wear Body Worn CCTV to support crime reduction and safety.

Skills

Customer service

SIA licensed

Communication skills

Tools

Body Worn CCTV

Job description

Mitie Group, based in Exeter, is seeking Elite security officers who deliver exceptional customer service with a highly visible presence to deter anti-social behaviour. A current SIA licence is required, and a full 5-year checkable history is essential.

Benefits include contracted hours, annual leave, pension and life insurance, free uniform, and ongoing training. This role offers opportunities to contribute to public safety and work alongside police partnerships in a busy retail environment.