SIA Licensed Elite Security Officer|Customer-Focused Patrol

Mitie Group; Ilford; On-site; GBP 17,000 - 24,000; Full time

Benefits offered by this job

Contracted hours

Annual leave entitlement

Pension and Life insurance schemes

Free uniform supplied

SIA Re-licencing programme

Comprehensive induction and training

Access to Mitie's outstanding employee

Apprenticeship schemes

Progression and development

Job summary

Mitie Cleaning & Hygiene Services is seeking an Elite security officer to deliver exceptional customer service while maintaining a highly visible presence to deter anti-social behaviour. A current SIA licence is required, and candidates must have a full 5-year checkable history.

The role involves engaging with the public, supporting store teams, and working with local police partnerships to enhance safety. Mitie offers a range of employee benefits and training opportunities.

Qualifications

• Must hold a current SIA licence.
• Full 5-year checkable employment/education history is required.
• Excellent customer service skills and a professional appearance.

Responsibilities

• To deliver industry leading customer service
• To create a safe environment, free from crime and the fear of crime for customer and colleagues
• To manage anti-social behaviour and build relationships with those that cause this
• Engage with members of the public by providing a welcoming presence
• Support the public and visitors with their queries in a friendly and polite manner by demonstrating excellent customer service
• Support the Police and crime partnerships where required to aid with the reduction of crime in store
• To wear Body Worn CCTV to support in the reduction of crime and increase colleague and customer safety

Job description

Mitie Cleaning & Hygiene Services is seeking an Elite security officer to deliver exceptional customer service while maintaining a highly visible presence to deter anti-social behaviour. A current SIA licence is required, and candidates must have a full 5-year checkable history.

The role involves engaging with the public, supporting store teams, and working with local police partnerships to enhance safety. Mitie offers a range of employee benefits and training opportunities.