SIA-Licensed Retail Security & Customer Experience Lead

Mitie; Taunton; On-site; GBP 18,000 - 26,000; Full time

Benefits offered by this job

Contracted hours

Annual leave entitlement

Pension and Life insurance schemes

Free uniform supplied

SIA Re-licencing programme

Comprehensive induction and training

Access to Mitie's employee benefits

Apprenticeship schemes

Progression and development

All breaks are paid

Job summary

Mitie Group in Taunton is seeking Elite security officers to deliver exceptional customer service while maintaining a highly visible security presence to reduce the impact of anti-social behaviour for colleagues and customers.

You must hold a current SIA licence and be able to demonstrate a full 5-year checkable employment/education history, as this is vital to the role. The position offers contracted hours and paid breaks, with opportunities for progression and comprehensive training.

Qualifications

• Must hold a current SIA licence.
• 5-year checkable employment/education history required. Both must be fully traceable.

Responsibilities

• Deliver industry leading customer service.
• Create a safe environment, free from crime and the fear of crime for customers and colleagues.
• Manage anti-social behaviour and engage with those causing it.
• Engage with the public with a welcoming presence.
• Assist the public and visitors with queries in a friendly, polite manner.
• Support the Police and crime partnerships to reduce crime in store.
• Wear Body Worn CCTV to support crime reduction and safety.

Skills

Customer service

Public interaction

Education

SIA licence

Job description

Mitie Group in Taunton is seeking Elite security officers to deliver exceptional customer service while maintaining a highly visible security presence to reduce the impact of anti-social behaviour for colleagues and customers.

You must hold a current SIA licence and be able to demonstrate a full 5-year checkable employment/education history, as this is vital to the role. The position offers contracted hours and paid breaks, with opportunities for progression and comprehensive training.