Retail Elite Security Officer

Mitie; Exeter; On-site; GBP 18,000 - 26,000; Full time

Benefits offered by this job

Contracted hours

Annual leave entitlement

Pension and Life insurance schemes

Free uniform supplied

SIA Re-licencing programme

Comprehensive induction and training

Job summary

Mitie Group, based in Exeter, is seeking Elite security officers who deliver exceptional customer service with a highly visible presence to deter anti-social behaviour. A current SIA licence is required, and a full 5-year checkable history is essential.

Benefits include contracted hours, annual leave, pension and life insurance, free uniform, and ongoing training. This role offers opportunities to contribute to public safety and work alongside police partnerships in a busy retail environment.

Qualifications

• Must hold a current SIA licence.
• Full 5-year checkable employment/education history required.

Responsibilities

• Deliver industry leading customer service.
• Create a safe environment, free from crime and the fear of crime for customers and colleagues.
• Manage anti-social behaviour and engage with those that cause it.
• Engage with members of the public with a welcoming presence.
• Assist the public and visitors with queries with friendly, polite service.
• Support the Police and crime partnerships to reduce crime in store.
• Wear Body Worn CCTV to support crime reduction and safety.

Skills

Customer service

SIA licensed

Communication skills

Tools

Body Worn CCTV

Job description

Location Exeter Sidwell Street (10812)

Pay rate: £16.27

Various Shifts (to be discussed at interview)

Job Overview:

Mitie is looking for an Elite security officers who can deliver exceptional customer service whilst providing a highly visible presence that reduces the impact of anti-social behaviour upon colleagues and customers.

You must hold a current SIA licence.

Vetting

It is vital that you have a full 5-year checkable employment/education history, failure to do so could mean your offer will be withdrawn or your employment stopped.

Main duties:

• To deliver industry leading customer service
• To create a safe environment, free from crime and the fear of crime for customer and colleagues
• To manage anti-social behaviour and build relationships with those that cause this
• Engage with members of the public by providing a welcoming presence
• Support the public and visitors with their queries in a friendly and polite manner by demonstrating excellent customer service
• Support the Police and crime partnerships where required to aid with the reduction of crime in store
• To wear Body Worn CCTV to support in the reduction of crime and increase colleague and customer safety

Benefits to working with Mitie include:

• Contracted hours
• Annual leave entitlement
• Pension and Life insurance schemes
• Free uniform supplied
• SIA Re-licencing programme
• Comprehensive induction and training programme
• Access to Mitie's outstanding employee benefits including financial services, retail discounts, reward schemes and online GP services.
• Apprenticeship schemes
• Progression and development opportunities
• All breaks are paid