Elite Counter Manager: Lead & Develop a High-Performing Retail Team

The Estée Lauder Companies Inc.; Manchester; On-site; GBP 28,000 - 38,000; Full time

Job summary

The Estée Lauder Companies Inc. is seeking a dynamic Counter Manager in the United Kingdom to lead and develop a team of Sales Associates, driving sales, customer service and store operations.

You will implement agile business plans and coach staff to achieve targets while delivering exceptional customer experiences. Ideal candidates will have proven leadership, coaching and business-management skills within a fast-paced retail environment, with a track record of strategically targeting

Qualifications

• Proven leadership and coaching experience in retail.
• Strong communication and interpersonal skills.
• Results-driven with ability to meet sales targets.
• Ability to develop and execute business plans.
• Experience managing customer relationships and events.

Responsibilities

• Lead and coach a team of Sales Associates to meet targets.
• Develop and execute agile in-store business plans.
• Recruit and retain customers through strategic events.
• Demonstrate high standards of customer service and professionalism.

Skills

Verbal and written communication

Customer service excellence

Sales-driven

People leadership

Strategic planning

In-store event coordination

Education

Retail management experience

Tools

Microsoft Excel

Job description

The Estée Lauder Companies Inc. is seeking a dynamic Counter Manager in the United Kingdom to lead and develop a team of Sales Associates, driving sales, customer service and store operations.

You will implement agile business plans and coach staff to achieve targets while delivering exceptional customer experiences. Ideal candidates will have proven leadership, coaching and business-management skills within a fast-paced retail environment, with a track record of strategically targeting