Prestige Beauty Counter Lead & Team Coach

The Estée Lauder Companies; Liverpool; Sur place; GBP 28 000 - 36 000; Plein temps

Résumé du poste

The Estée Lauder Companies in the United Kingdom is seeking a dynamic Counter Manager to lead, coach and develop a team of Sales Associates, achieving sales, service and operational targets. You will drive business planning, recruit and retain customers through in-store events, CRM and excellent leadership.

This role offers a high-visibility path within a global prestige beauty leader, with opportunities for progression and a comprehensive remuneration package.

Qualifications

• Experience leading a retail sales team.
• Proven ability to coach and develop staff.
• Strong customer service and relationship-building skills.
• Ability to plan and execute in-store events and initiatives.
• Familiarity with retail KPIs and store operations.

Responsabilités

• Lead, coach and develop a team of Sales Associates to meet sales and service targets.
• Create and execute an agile business plan for recruitment and customer retention.
• Drive in-store events and CRM activities to enhance customer relationships.
• Provide leadership for a high-performing team and ensure operational excellence.

Connaissances

Verbal communication

Written communication

Interpersonal skills

Customer service

Results oriented

Team leadership

Organisational skills

Autonomy

Outils

MS Excel

Computerised systems

Description du poste

The Estée Lauder Companies in the United Kingdom is seeking a dynamic Counter Manager to lead, coach and develop a team of Sales Associates, achieving sales, service and operational targets. You will drive business planning, recruit and retain customers through in-store events, CRM and excellent leadership.

This role offers a high-visibility path within a global prestige beauty leader, with opportunities for progression and a comprehensive remuneration package.