Luxury Beauty Counter Lead & Growth Coach

The Estée Lauder Companies Inc.; Chichester; On-site; GBP 26,000 - 38,000; Full time

Job summary

The Estée Lauder Companies Inc. in the United Kingdom seeks a Counter Manager to lead and develop a team of Sales Associates, driving sales, service, and operational targets.

You will coach the team, implement agile business plans, recruit customers through in-store events, and build lasting relationships with clients. This role offers leadership exposure, career progression, and a comprehensive benefits package.

Qualifications

• Retail sales experience required.
• Teamleadership experience.
• Experience in strategic planning and execution.
• Ability to develop financial plans and manage resources.
• Proficiency with computerised systems including email and Microsoft Excel.

Responsibilities

• Lead and coach a team of Sales Associates to meet sales, customer service and operational targets.
• Create and execute an agile business plan to recruit and retain customers through in-store events and CRM.
• Manage front-line marketing, customer relationships and in-store activities.
• Develop and maintain networks to support store performance and team development.

Skills

Communication skills

Customer service

Interpersonal skills

Results orientation

Leadership

Strategic planning

Coaching

Team development

Ambition

Attention to detail

Tools

Microsoft Excel

Email/CRM systems

Job description

The Estée Lauder Companies Inc. in the United Kingdom seeks a Counter Manager to lead and develop a team of Sales Associates, driving sales, service, and operational targets.

You will coach the team, implement agile business plans, recruit customers through in-store events, and build lasting relationships with clients. This role offers leadership exposure, career progression, and a comprehensive benefits package.