Electronics (Maintenance) Technician (Onsite - Malta)

Magro Brothers; United Kingdom; On-site; GBP 25,000 - 35,000; Full time

Job summary

A family-owned firm in the United Kingdom is seeking a Technical Support professional. You will be responsible for escalating technical issues, ensuring adherence to standards, and providing solutions to queries regarding IT services. The ideal candidate holds a degree in Computer Science or Engineering and has at least two years of experience in a helpdesk role. Join a reputable brand in hospitality and be part of a leadership team.

Benefits

Opportunity within a successful company

Leadership role

Qualifications

• At least 2 years experience in a Helpdesk or Technical Support role.
• Strong goal-driven mindset and ability to work in fast-paced environments.

Responsibilities

• Escalate technical issues and ensure resolution.
• Ensure standards and procedures are followed.
• Answer queries and resolve issues with IT services.
• Provide monthly help desk reports.

Skills

Excellent communication skills

Interpersonal skills

Team collaboration

Attention to detail

Education

Degree/Diploma in Computer Science or Engineering

Job description

Magro Brothers Group of Companies is a private, family-owned organisation. It finds its roots in 1916 when three Magro brothers joined their father`s business as general provisions merchants. The group has diversified over the years into food processing, packaging, distribution, and related activities, with operations centered on quality and a strong presence in Malta and international markets.

The Role

You Will Be Responsible For

• Escalating technical issues to the relevant parties when needed and following up till the issues are closed.
• Ensuring all standards and procedures are followed and maintained.
• Answering queries and resolving issues relating to the usage of standard applications and IT services.
• Providing monthly help desk reports.

Ideal Profile

• You possess a Degree/Diploma in Computer Science, Engineering or related field.
• You have at least 2 years experience, ideally within a Helpdesk / Technical Support role.
• You have excellent communication and interpersonal skills.
• You are a strong team player who can manage multiple stakeholders.
• You are highly goal driven and work well in fast paced environments.
• You pay strong attention to detail and deliver work that is of a high standard.

What’s on Offer?

• Work within a company with a solid track record of success.
• Join a well known brand within Hospitality.
• Leadership Role.