Electronic Payments Specialist: Wire & ACH Expert

NBT Bank; Norwich; On-site; GBP 60,000 - 80,000; Full time

Job summary

A reputable financial institution in Norwich is seeking a professional for Electronic Payment duties, focusing on wire transfers and ACH processing. You will handle customer inquiries, ensure compliance, and maintain accurate documentation. The ideal candidate has an Associates degree, 2 to 4 years of banking experience, and strong communication skills. The role offers competitive compensation and a range of benefits to support your wellbeing and career development.

Benefits

Generous Paid Time Off

Parental Leave

Comprehensive Medical Coverage

Retirement Plans

Qualifications

• 2 - 4 years Banking experience with an emphasis in accounting or branch environment.

Responsibilities

• Process and input all domestic and foreign wire transfer payments.
• Handle call-in customer inquiries and resolve validation errors.
• Maintain historical records for wire transfers and documentation.

Skills

Proficient in Microsoft products including Excel and Word

Basic accounting skills

Attention to detail

Strong customer communication and telephone skills

Education

Associates degree or equivalent education / banking experience

Job description

A reputable financial institution in Norwich is seeking a professional for Electronic Payment duties, focusing on wire transfers and ACH processing. You will handle customer inquiries, ensure compliance, and maintain accurate documentation. The ideal candidate has an Associates degree, 2 to 4 years of banking experience, and strong communication skills. The role offers competitive compensation and a range of benefits to support your wellbeing and career development.