Electronic Gaming Host: Guest Experience Lead (Night/Weekend)

Rank Group; Greater London; Hybrid; GBP 19,000 - 23,000; Full time

Job summary

The Rank Group is seeking an Electronic Gaming Host to be the welcoming face of our electronic gaming floor in the United Kingdom. You will greet guests, attend to their needs and help create an engaging, entertaining atmosphere that makes players feel valued.

In this role, you will focus on delivering thoughtful service with a friendly demeanour, setting the tone for a memorable gaming experience and encouraging guests to return again and again.

Qualifications

• Knowledge of electronic gaming offers and factors impacting its contribution to the business.
• Experience in hospitality roles is preferred.
• A positive attitude and strong customer service and social skills are essential.
• Willingness to be a team player to deliver high customer service standards.

Responsibilities

• Greet and attend to guests on the electronic gaming floor.
• Create a welcoming, entertaining atmosphere and make guests feel valued.
• Deliver thoughtful service with a friendly demeanour to enhance the gaming experience.
• Be flexible to work night shifts and weekends in a 24/7 casino environment.

Skills

Customer service

Hospitality experience

Social skills

Team player

Job description

The Rank Group is seeking an Electronic Gaming Host to be the welcoming face of our electronic gaming floor in the United Kingdom. You will greet guests, attend to their needs and help create an engaging, entertaining atmosphere that makes players feel valued.

In this role, you will focus on delivering thoughtful service with a friendly demeanour, setting the tone for a memorable gaming experience and encouraging guests to return again and again.