Electronic Gaming Host - Guest Experience Specialist

Rank Group; Manchester; On-site; GBP 18,000 - 24,000; Part time

Job summary

Rank Group is seeking an Electronic Gaming Host to welcome guests on the gaming floor and deliver outstanding service in our 24/7 casino environment.

Your role is to engage guests, provide thoughtful service, and help create a lively, entertaining atmosphere that encourages return visits while maintaining high standards of hospitality and safety.

Flexibility to work night shifts and weekends is required, and you must be 18+ with the right to work in the UK.

Qualifications

• Experience in hospitality roles.
• Strong customer service and social skills.
• Willingness to learn about electronic gaming products.

Responsibilities

• Greet and attend to guests on the gaming floor.
• Create memorable experiences and ensure guest satisfaction.
• Support a 24/7 casino environment with flexible shifts.

Skills

Customer service

Hospitality experience

Team player

Social skills

Gaming product knowledge

Job description

Rank Group is seeking an Electronic Gaming Host to welcome guests on the gaming floor and deliver outstanding service in our 24/7 casino environment.

Your role is to engage guests, provide thoughtful service, and help create a lively, entertaining atmosphere that encourages return visits while maintaining high standards of hospitality and safety.

Flexibility to work night shifts and weekends is required, and you must be 18+ with the right to work in the UK.