Electronic Gaming Host - Captivate Guests on the Floor

Grosvenor Casinos; Glasgow; On-site; GBP 18,000 - 24,000; Full time

Job summary

Grosvenor Casinos in the UK is looking for an Electronic Gaming Host to be the welcoming face of our electronic gaming floor, greeting guests and ensuring they are valued and entertained. Your upbeat attitude, strong customer service and hospitality experience will help create a lively, guest‑focused atmosphere.

This role requires flexibility to work nights and weekends in a 24/7 environment, and candidates must be 18+ and legally eligible to work in the UK.

Qualifications

• Understanding of the electronic gaming offer and its impact on the business.
• Experience working in a hospitality role.
• Positive attitude with strong customer service and social skills.
• Willingness to be a team player and deliver high customer service standards.

Responsibilities

• Greet and attend to guests, ensuring they feel valued and entertained.
• Create memorable experiences through thoughtful service and a friendly demeanor.
• Set the tone for a vibrant gaming environment and encourage guest return.
• Support a 24/7 casino operation, including night shifts and weekends.

Skills

Understanding of gaming offer

Hospitality experience

Customer service

Team player

Job description

Grosvenor Casinos in the UK is looking for an Electronic Gaming Host to be the welcoming face of our electronic gaming floor, greeting guests and ensuring they are valued and entertained. Your upbeat attitude, strong customer service and hospitality experience will help create a lively, guest‑focused atmosphere.

This role requires flexibility to work nights and weekends in a 24/7 environment, and candidates must be 18+ and legally eligible to work in the UK.