Electronic Gaming Host

Rank Group; Birmingham; Hybrid; GBP 18,000 - 24,000; Full time

Job summary

Rank Group is seeking an Electronics Gaming Host in Birmingham to create a welcoming face for our gaming floor. You will greet guests, attend to their needs and foster an engaging, entertaining atmosphere that makes visitors feel valued and eager to return.

From a friendly demeanor to thoughtful service, your role is to set the tone for an exciting gaming adventure. Nights and weekend flexibility are required in a 24/7 casino environment.

Qualifications

• Experience in hospitality and guest-facing roles.
• Strong customer service and communication skills.
• Positive attitude, sociable and able to engage guests.

Responsibilities

• Greet guests and attend to their needs on the gaming floor.
• Create a welcoming, engaging atmosphere for a memorable guest experience.

Skills

Hospitality experience

Customer service

Social skills

Team player

Willingness to learn

Job description

As an Electronic Gaming Host, your role is pivotal in creating an unforgettable experience for our customers, as you’ll be the welcoming face of our electronic gaming floor.

Your enthusiasm for connecting with people will shine as you greet and attend to our guests, making them feel both valued and entertained.

Your job goes beyond mere interaction; it's about infusing every moment with excitement and care, ensuring that each guest's visit exceeds their expectations. Your efforts will foster a vibrant, engaging atmosphere that encourages guests to return time and again.

You’ll create memorable experiences through thoughtful service and a friendly demeanour and will set the tone for a fantastic gaming adventure for every visitor.

Skills & Experience Needed:

• An understanding of the overall standard of the electronic gaming offer within the unit & those factors which impact its contribution to the business, together with a willingness to learn more about this product area.


• Experience of working successfully in a hospitality role.


• A positive attitude, great customer service and social skills.


• A willingness to be a team player, ensuring high customer service standards are delivered.

Please be advised that this role operates within a 24/7 casino environment and will require flexibility to work night shifts and weekends.

Candidates must be 18 years of age or older and have the legal right to work in the UK.