Electronic Gaming Host

Rank Group; Southampton; On-site; GBP 18,000 - 24,000; Full time

Job summary

Rank Group is seeking an Electronic Gaming Host to welcome guests on the gaming floor and enhance their experience. You will engage with visitors, delivering friendly service and creating an entertaining atmosphere to encourage return visits.

The role emphasizes guest interaction, a positive attitude, teamwork, and flexibility for a 24/7 casino environment, including night shifts and weekends, with candidates aged 18+ who are legally allowed to work in the UK.

Qualifications

• Experience in hospitality or guest-facing roles.
• Strong customer service skills and a friendly manner.
• Able to work as part of a team and maintain high service standards.

Responsibilities

• Greet and attend to guests on the gaming floor.
• Provide friendly, attentive service to ensure a welcoming atmosphere.
• Help maintain excitement and ensure guests enjoy their visit.

Skills

Hospitality experience

Customer service

Team player

Night shift flexibility

Job description

As an Electronic Gaming Host, your role is pivotal in creating an unforgettable experience for our customers, as you'll be the welcoming face of our electronic gaming floor.

Your enthusiasm for connecting with people will shine as you greet and attend to our guests, making them feel both valued and entertained.

Your job goes beyond mere interaction; it's about infusing every moment with excitement and care, ensuring that each guest's visit exceeds their expectations. Your efforts will foster a vibrant, engaging atmosphere that encourages guests to return time and again.

You'll create memorable experiences through thoughtful service and a friendly demeanour and will set the tone for a fantastic gaming adventure for every visitor.

Skills & Experience Needed:

• An understanding of the overall standard of the electronic gaming offer within the unit & those factors which impact its contribution to the business, together with a willingness to learn more about this product area.
• Experience of working successfully in a hospitality role.
• A positive attitude, great customer service and social skills.
• A willingness to be a team player, ensuring high customer service standards are delivered.

Please be advised that this role operates within a 24/7 casino environment and will require flexibility to work night shifts and weekends.

Candidates must be 18 years of age or older and have the legal right to work in the UK.