Electronic Gaming Host

Rank Group; Sheffield; Hybrid; GBP 18,000 - 24,000; Full time

Job summary

Rank Group is seeking an Electronic Gaming Host in the United Kingdom. You will be the welcoming face of our electronic gaming floor, greeting guests and ensuring they feel valued and entertained.

With experience in hospitality and a passion for customer service, you will create memorable experiences and foster a vibrant atmosphere. This role requires flexibility for a 24/7 casino environment, including night shifts and weekends.

Qualifications

• Experience in hospitality roles.
• Positive attitude with strong customer service and social skills.
• Willingness to be a team player and maintain high service standards.
• Able to work in a 24/7 casino environment, including night shifts and weekends.

Responsibilities

• Greet and attend to guests on the electronic gaming floor to create a welcoming atmosphere.
• Deliver thoughtful service and a friendly demeanour to enhance the guest experience.
• Set the tone for an exciting and memorable gaming adventure for every visitor.
• Ensure guests leave with a positive impression and are encouraged to return.

Skills

Hospitality experience

Customer service

People skills

Gaming floor knowledge

Job description

As an Electronic Gaming Host, your role is pivotal in creating an unforgettable experience for our customers, as you’ll be the welcoming face of our electronic gaming floor.

Your enthusiasm for connecting with people will shine as you greet and attend to our guests, making them feel both valued and entertained.

Your job goes beyond mere interaction; it's about infusing every moment with excitement and care, ensuring that each guest's visit exceeds their expectations. Your efforts will foster a vibrant, engaging atmosphere that encourages guests to return time and again.

You’ll create memorable experiences through thoughtful service and a friendly demeanour and will set the tone for a fantastic gaming adventure for every visitor.

Skills & Experience Needed:

• An understanding of the overall standard of the electronic gaming offer within the unit & those factors which impact its contribution to the business, together with a willingness to learn more about this product area.
• Experience of working successfully in a hospitality role.
• A positive attitude, great customer service and social skills.
• A willingness to be a team player, ensuring high customer service standards are delivered.

Please be advised that this role operates within a 24/7 casino environment and will require flexibility to work night shifts and weekends.

Candidates must be 18 years of age or older and have the legal right to work in the UK.