Electronic Gaming Host

Rank Group; Manchester; On-site; GBP 12,000 - 18,000; Part time

Job summary

The Rank Group is seeking an Electronic Gaming Host in Manchester to welcome guests on the electronic gaming floor, greet visitors, and ensure they feel valued and entertained.

This role requires a positive attitude, a passion for customer service, and flexibility to work nights and weekends in a 24/7 casino, with a commitment to team collaboration and high standards of service.

Qualifications

• Understanding the electronic gaming offer and factors affecting its contribution to the business, plus willingness to learn more about the product area.
• Experience of working in a hospitality role.
• Positive attitude with strong customer service and social skills.
• Willingness to be a team player and maintain high customer service standards.

Responsibilities

• Greet guests and assist on the electronic gaming floor, creating a welcoming experience.
• Foster a vibrant, engaging atmosphere and ensure guests feel valued and entertained.
• Ensure guests leave with a positive impression and are encouraged to return.
• Work in a 24/7 casino environment, with flexibility for night shifts and weekends.

Skills

Gaming knowledge

Hospitality experience

Customer service

Team player

Job description

24 & 32 contracted hours per week available

As an Electronic Gaming Host, your role is pivotal in creating an unforgettable experience for our customers, as you’ll be the welcoming face of our electronic gaming floor.

Your enthusiasm for connecting with people will shine as you greet and attend to our guests, making them feel both valued and entertained.

Your job goes beyond mere interaction; it's about infusing every moment with excitement and care, ensuring that each guest's visit exceeds their expectations. Your efforts will foster a vibrant, engaging atmosphere that encourages guests to return time and again.

You’ll create memorable experiences through thoughtful service and a friendly demeanour and will set the tone for a fantastic gaming adventure for every visitor.

Skills & Experience Needed:

• An understanding of the overall standard of the electronic gaming offer within the unit & those factors which impact its contribution to the business, together with a willingness to learn more about this product area.
• Experience of working successfully in a hospitality role.
• A positive attitude, great customer service and social skills.
• A willingness to be a team player, ensuring high customer service standards are delivered.

Please be advised that this role operates within a 24/7 casino environment and will require flexibility to work night shifts and weekends.

Candidates must be 18 years of age or older and have the legal right to work in the UK.