Job Responsibilities
- Reporting to the Contract Manager, attend customer sites and carry out remedial works within premises, ensuring quality of technical work complies with company policy, statutory requirements, Gas Safe Regulations and industry normative documents.
- Sole responsibility for the mechanical, electrical, AC and gas servicing, maintenance and repair of installations.
- Modification, maintenance and repairs of all systems and appliances, production of technical reports and certification, liaison with management and the client.
- Operation, maintenance and interrogation of related systems. Respond to customer requests for support or advice ensuring effective resolution of customer requirements or refer as appropriate.
- Develop, maintain and improve relationships with the customer by providing expert advice and acting as a specialist resource.
- Committed to resolving customer queries, concerns & problems.
- Undertake assessments relating to health & safety of technical tasks, to ensure the highest standard of service is being maintained and continuously improved.
- Contribute to the business growth plan through identifying opportunities and additional services.
- Work a reasonable amount of overtime as required; take part in the on-call rota.
- Valid driving licence.
Qualifications & Skills
- Right to work in the UK.
- 17th or 18th edition Electrical qualifications.
- Flexible and adaptable customer/team focus with a 'can do' attitude.
- Honesty and integrity.
- Provide training and ongoing support to apprentices and trainees.
- Acceptable written skills (spelling, grammar, report writing, etc.).
- Demonstrated computer operating skills (use of spreadsheets and word processing packages such as Microsoft Word or Excel).
- Strong customer focus and ability to act as a specialist resource.
- Commitment to resolving customer queries, concerns & problems.
About OCS UK & Ireland
OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.
Our Mission
Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.