EL/PL Liability Claims Handler - Flexible Working

Davies; Stoke-on-Trent; On-site; GBP 26,000 - 36,000; Full time

Benefits offered by this job

Pension (5% employee, 5% employer)

Life assurance (x4)

Cycle to Work Scheme

Davies Incentive Plan

Flexible benefits

Job summary

Davies is seeking an experienced Liability Claims Handler to join our Casualty team in Stoke. You will provide a high-quality claims service for insurer clients, handling EL/PL/Products claims from cradle to grave and working pro-actively according to the insurer’s philosophy.

Day-to-day duties include confirming cover, recording claims, investigating liability, making determinations, negotiating settlements, and ensuring timelines and SLAs are met, with collaboration across external clients.

Qualifications

• Experience handling liability claims in an insurance/claims environment.
• Knowledge of EL/PL/Products claims and policy wording.
• Understanding of Civil Procedure Rules and the Claims Portal.
• Ability to value an injury claim and manage reserving discussions.
• Strong IT skills and proficient with digital claims systems.

Responsibilities

• Establish if cover is in place for the claim.
• Record all claims on the digital claims handling system.
• Investigate liability claims from desk or via loss adjusters.
• Make liability decisions and negotiate settlements.
• Ensure compliance with legal timescales and client SLAs.
• Build relationships with external clients and stakeholders.

Skills

Liability claims handling

EL/PL/Products claims

Policy wording knowledge

Civil Procedure Rules

Claims Portal proficiency

Client/ stakeholder relationship

Excellent communication

Team player

Planning and organisation

IT skills

Tools

Digital claims system

Claims Portal

Job description

Davies is seeking an experienced Liability Claims Handler to join our Casualty team in Stoke. You will provide a high-quality claims service for insurer clients, handling EL/PL/Products claims from cradle to grave and working pro-actively according to the insurer’s philosophy.

Day-to-day duties include confirming cover, recording claims, investigating liability, making determinations, negotiating settlements, and ensuring timelines and SLAs are met, with collaboration across external clients.