Efficient Repairs Scheduler for Social Housing

Pharmacyupdate; Shepperton; On-site; GBP 28,000 - 30,000; Full time

Job summary

Pharmacyupdate in Shepperton is seeking an experienced Scheduler to join a busy repairs and maintenance team. The role focuses on coordinating daily works and ensuring repairs are completed within timescales, with an emphasis on social housing or property maintenance experience.

You will schedule appointments, allocate work to operatives and subcontractors, and manage diaries to maximise productivity while maintaining clear communication with customers and contractors.

Qualifications

• Previous experience in a Scheduling, Planning or Coordination role.
• Background within social housing repairs, maintenance or property services.
• Experience using workforce management or scheduling systems.
• Excellent organisational and time management skills.
• Confident communicating with customers, clients, operatives and contractors.

Responsibilities

• Schedule repairs, maintenance and installation appointments using workforce management systems.
• Allocate work to directly employed operatives and subcontractors, considering skillsets, locations, priorities and SLA requirements.
• Manage and optimise daily diaries to maximise productivity and minimise travel time.
• Ensure emergency, urgent and routine repairs are scheduled within client contractual timescales.
• Rebook and reallocate appointments where access issues or delays arise.
• Handle incoming calls from customers, clients and contractors, providing updates and resolving scheduling queries.
• Maintain accurate scheduling records and ensure all appointments and work orders are up to date.

Skills

Organisational skills

Communication skills

Scheduling systems

Time management

Tools

Workforce management systems

Job description

Pharmacyupdate in Shepperton is seeking an experienced Scheduler to join a busy repairs and maintenance team. The role focuses on coordinating daily works and ensuring repairs are completed within timescales, with an emphasis on social housing or property maintenance experience.

You will schedule appointments, allocate work to operatives and subcontractors, and manage diaries to maximise productivity while maintaining clear communication with customers and contractors.