School IT Technician – On-Site Support & Systems

TipTopJob; Waterlooville; On-site; GBP 23,000 - 29,000; Full time

Job summary

Oaklands is seeking a dedicated IT Technician to join its IT Support team. The role involves day-to-day IT support for a multi-site school network, including primary schools in Portsmouth and a secondary/sixth form campus in Waterlooville.

The successful candidate will support 2,000 users, manage 1,200 Windows devices, and assist with the CCTV, telephone system and classroom technology, while upholding safeguarding and school ethos.

Qualifications

• 4 GCSEs (or equivalent) C and above (including Maths and English)
• Level 3 (or equivalent) in IT Infrastructure (or similar)
• Ability to work in sympathy with the ethos of the school
• Good verbal and written communication skills and ability to relate well to children and adults
• Ability to effectively use ICT packages (Office Suite and email)
• Displays commitment to the protection and safeguarding of children and young people
• Excellent communication skills
• Well-developed interpersonal skills
• Confidence
• Ability to see a project or task through to a successful conclusion
• Imagination and vision
• Strong commitment to team-working and partnership

Responsibilities

• Provide support to the IT Support Team in day-to-day delivery of high-quality IT services
• Take primary responsibility for day-to-day IT support needs of both primary schools
• Regular on-site visits and proactive engagement with staff and pupils
• Support 2,000 users and 1,200 Windows devices, network infrastructure, printers, CCTV and classroom equipment
• Contribute to IT projects and learning developments
• Assist with Marketing and Communications support and infrastructure maintenance

Skills

IT Support

Communication

Teamwork

Problem solving

Safeguarding

Education

GCSEs including Maths & English

Level 3 IT Infrastructure

Tools

Office Suite

Email protocols

Job description

Oaklands is seeking a dedicated IT Technician to join its IT Support team. The role involves day-to-day IT support for a multi-site school network, including primary schools in Portsmouth and a secondary/sixth form campus in Waterlooville.

The successful candidate will support 2,000 users, manage 1,200 Windows devices, and assist with the CCTV, telephone system and classroom technology, while upholding safeguarding and school ethos.