Receptionist - Southampton

Mytime Active; Southampton; On-site; Full time

Job summary

Join a vibrant team as a Golf Receptionist at a forward-thinking social enterprise dedicated to enhancing community wellbeing. This role involves managing golf bookings, providing excellent customer service, and ensuring smooth operations at the reception. Enjoy a competitive salary, generous annual leave, and a range of perks including free access to leisure facilities. If you are enthusiastic, organized, and ready to contribute to a positive community impact, this opportunity is perfect for you. Be part of a mission that helps people lead happier, healthier lives while working in a supportive environment.

Benefits

Free access to Mytime Leisure & Golf

30 days annual leave

Holiday purchase scheme

25% off food and beverage

NEST pension

Early Pay

New Employee Referral Bonus

Exceptional achievement award scheme

Employee Benefits Platform discounts

Qualifications

• Experience working as a Receptionist with a focus on customer service.
• Ability to manage bookings and handle equipment administration.

Responsibilities

• Administer golf bookings and ensure customers are booked correctly.
• Manage lost property and ensure reception area information is up to date.
• Assist with clerical duties and attend meetings for service improvement.

Skills

Basic IT Skills

Good numeracy

Verbal communication skills

Written communication skills

Customer care service

Organisational skills

Multitasking

Job description

Receptionist - Southampton

Position: Receptionist

Location: Dibden Main Rd, Dibden, Southampton SO45 5TB

Salary: 12.21 p.h.

Job Type: Flexible (Will include early mornings, evenings and weekends)

Closing Date: 27th May 2025.

Do you have experience working as a Receptionist? Do you have an interest in Golf?

If so, we're looking for dedicated and enthusiastic Golf Receptionist to join our team!

Benefits:

In return you get to work for a great company with like-minded people with a competitive salary and benefits package including:

* Free access to Mytime Leisure & Golf for you AND one other.(worth up to 1,000 each year!)

* 30 days annual leave (including bank holidays). Additional leave with length of service.

* Holiday purchase scheme.

* 25% off food and beverage and free hot drinks.

* NEST pension.

* Early Pay - withdraw a part of your salary in advance of the pay day.

* New Employee Referral Bonus

* Exceptional achievement award scheme.

* Discounts, eVouchers & salary sacrifice schemes via our Employee Benefits Platform.

Key Duties:

• To administer golf bookings using computerised and manual systems, and ensuring all customers are booked in correctly.
• To administer the hire equipment and deposit system.
• To record and administer the lost property system.
• Ensure that all information displayed in the reception area is up to date and regularly restocked.
• To sell shop stock in accordance with company procedures & upsell at every opportunity.
• To assist with any general clerical duties as requested.
• To attend Receptionist meetings and feedback ways of improving and developing the service.
• To feedback any areas of concern or any Health and Safety issues to the Manager.

Role requirements:

• Basic IT Skills
• Good numeracy, verbal, and written communications skills both in person and over the phone.
• Motivated to serve the public and able to deliver excellent customer care service.
• Strong organisational skills with the ability to multitask in a fast-paced environment.

Interested? Here's a little more about us:

We are an independent social enterprise on a mission to improve wellbeing through our range of accessible services.

These include golf, swimming, gyms, bowling, social and health programmes at 20 locations across Bromley, the Midlands and Hampshire.

We reinvest our profits into the long-term wellbeing of our local communities and our staff to ensure we deliver the best service possible.

To date we've helped hundreds of thousands of people to live a happier and healthier lifestyle and you can become apart of giving back to the community!

*All offers of employment are conditional upon you signing the contract of employment and:

*Satisfactory health clearance;

*Two satisfactory references;

*Proof of attainment of qualifications;

*Evidence of your right to work in the United Kingdom; and

* Satisfactory Disclosure and Barring Service (DBS) check if needed for the role*

Mytime Active applies its Equal Opportunities Policy at all stages of recruitment and selection.

Mytime Active reserve the right to remove the advert for this role as required.