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Receptionist

Portsdown Group Practice

Waterlooville

On-site

GBP 10,000 - 40,000

Part time

13 days ago

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Job summary

Ein etabliertes Gesundheitsunternehmen sucht einen engagierten Empfangsmitarbeiter, der den Patienten eine freundliche und effiziente Erfahrung bietet. In dieser Teilzeitstelle von 16 Stunden pro Woche sind Sie ein wichtiger Teil des Empfangsteams und tragen dazu bei, dass die Abläufe reibungslos funktionieren. Sie sollten über hervorragende Kommunikationsfähigkeiten verfügen und in der Lage sein, unter Druck zu arbeiten. Wenn Sie eine Leidenschaft für die Gesundheitsversorgung haben und gerne anderen helfen, könnte dies die perfekte Gelegenheit für Sie sein, in einer unterstützenden und dynamischen Umgebung zu arbeiten.

Qualifications

  • Erfahrung in einer kundenorientierten Rolle von mehr als 6 Monaten.
  • Fähigkeit, autonom zu arbeiten und Teamarbeit zu erkennen.

Responsibilities

  • Begrüßung und Navigation der Patienten an der Rezeption.
  • Durchführung allgemeiner Büro- und Verwaltungsaufgaben.

Skills

Kommunikationsfähigkeiten
Interpersonelle Fähigkeiten
Aufmerksamkeit für Details
Fähigkeit, unter Druck zu arbeiten

Education

Mindestens GCSE in Englisch und Mathematik
NVQ Level 3 Kundenservice / Büroverwaltung

Tools

Klinische Systeme im Gesundheitswesen

Job description

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Job Summary

Do you have a keen interest in health care?

Job Summary

Do you have a keen interest in health care?

Do you get job satisfaction from helping people?

We are currently looking for an experienced receptionist to join our team. If you can work under pressure to high standards, have excellent interpersonal and communication skills, and can deliver a high quality of care in a busy professional environment, we would like to hear from you!

We have one position available for 16 hours per week.

PLEASE READ THE VACANCY PACK FOR DETAILS OF THE REQUIRED SHIFT PATTERN BEFORE APPLYING

Main duties of the job

To provide high quality reception and general office / administration tasks, relating to the Practices provision of excellent primary healthcare and the smooth, effective running of the Practice.

About Us

Portsdown Group Practice covers the whole of Portsmouth from postcodes PO1 to PO7. We operate from 6 surgeries: Cosham Park House (PO6 3BG), Crookhorn Lane (PO7 5XP, Heyward Road (PO4 0DY), Kingston Crescent (PO2 8AL), Paulsgrove (PO6 4HJ), and Somerstown (PO5 4EZ).

We are our own Primary Care Network (PCN). We have Clinical Partners, Salaried GPs and a comprehensive Nursing and extended clinical team overseen by our Clinical Team Manager. The team consists of Nurse / Paramedic Practitioners, Registered Nurses, HCAs, MSK Physiotherapists, Podiatrist, Dietitian, Social Prescribers and Care Co-ordinators. The Pharmacy team consists of Clinical Pharmacists and Pharmacy Technicians.

The Practice is well established, financially secure and successful.

Date posted

10 April 2025

Pay scheme

Other

Salary

£12.21 an hour

Contract

Permanent

Working pattern

Part-time

Reference number

A2111-25-0010

Job locations

Portsdown Group Practice

Crookhorn Lane

Waterlooville

Hampshire

PO7 5XP

Job Description

Job responsibilities

Key member of the Practice reception team, working to ensure patients are greeted and navigated courteously and that all reception tasks and administration are completed within Practice policies in a timely manner.

Please see our comprehensive vacancy pack to the right, for the full job description and person specification, in order to complete your application.

Responsibilities

Job description Job responsibilities

Key member of the Practice reception team, working to ensure patients are greeted and navigated courteously and that all reception tasks and administration are completed within Practice policies in a timely manner.

Please see our comprehensive vacancy pack to the right, for the full job description and person specification, in order to complete your application.

Person Specification

Qualifications

Qualifications Desirable

  • IT qualification or equivalent.
  • Minimum GCSE in English and Maths (C / 4 Grade and above).
  • NVQ Level 3 Customer Service / Business Administration.

Skills Essential

  • Excellent communication skills and interpersonal skills.
  • Commitment to follow Practice procedure.
  • Attention to detail.
  • Ability to work under pressure whilst maintaining a positive outlook and appearance.
  • Able to work autonomously without direct supervision and recognise when a team approach is needed.

Experience Essential

  • Previous experience of more than 6 months in a customer focused role.
  • Experience in a fast paced / busy working environment.

Desirable

  • Primary Care Experience.
  • Experience of resolving high conflict situations.

Knowledge Desirable

  • Clinical Systems in Healthcare

Person Specification Qualifications Desirable

  • IT qualification or equivalent.
  • Minimum GCSE in English and Maths (C / 4 Grade and above).
  • NVQ Level 3 Customer Service / Business Administration.

Skills Essential

  • Excellent communication skills and interpersonal skills.
  • Commitment to follow Practice procedure.
  • Attention to detail.
  • Ability to work under pressure whilst maintaining a positive outlook and appearance.
  • Able to work autonomously without direct supervision and recognise when a team approach is needed.

Experience Essential

  • Previous experience of more than 6 months in a customer focused role.
  • Experience in a fast paced / busy working environment.

Desirable

  • Primary Care Experience.
  • Experience of resolving high conflict situations.

Knowledge Desirable

  • Clinical Systems in Healthcare

Employer details

Employer name

Portsdown Group Practice

Address

Portsdown Group Practice

Crookhorn Lane

Waterlooville

Hampshire

PO7 5XP

Employer's website

https://www.portsdowngrouppractice.co.uk/ (Opens in a new tab)

Seniority level
  • Seniority level
    Mid-Senior level
Employment type
  • Employment type
    Part-time
Job function
  • Job function
    Administrative
  • Industries
    Hospitals and Health Care

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