Part-Time University Receptionist and Administrator

University of Southampton Malaysia; Southampton; On-site; GBP 20,000 - 30,000; Part time

Job summary

An established educational institution is seeking a University Receptionist and Administrator to join their dedicated team. This role offers an exciting opportunity to be the first point of contact for visitors, providing outstanding customer service and support. You will thrive in a collaborative environment, managing various tasks while ensuring a welcoming atmosphere. With generous leave allowances and a commitment to staff well-being, this position is perfect for someone passionate about enhancing the customer experience in a vibrant university setting.

Benefits

Generous leave allowance

University closure days

On-site sports facilities

Childcare facilities

Excellent family leave policies

Qualifications

• Demonstrated experience in customer service roles.
• Ability to manage multiple tasks effectively.

Responsibilities

• Be the first point of contact for visitors.
• Help visitors navigate the campus and services.

Skills

Outstanding customer service skills

Organisational skills

Problem-solving skills

Verbal communication skills

Written communication skills

Cloud-based software proficiency

Tools

Microsoft Teams

Job description

Are you looking for a varied and rewarding role where you can demonstrate your outstanding customer service skills? We are recruiting a University Receptionist and Administrator, and you could be just the person we need.

As part of a small, close-knit team of receptionists, you will be the first point of contact for visitors to the University, helping them navigate our campuses and services.

Our team has a shared purpose to provide an outstanding customer experience with a passion to support our community. We are seeking an enthusiastic and positive team member who is driven by a desire to support our customers.

You Will Have

1. Outstanding customer service skills
2. Strong organisational skills with the ability to manage multiple tasks whilst delivering outstanding customer service
3. Experience responding quickly to situations and taking ownership to identify and resolve issues.
4. Excellent verbal and written communications skills
5. A comprehensive understanding of cloud-based software including Teams or equivalent

Working at the University of Southampton gives you access to a wide range of benefits including generous leave allowance, university closure days, bank holidays, on-site sports and childcare facilities, and excellent family leave policies.

You will be working Monday to Friday, 1pm to 5pm at Visitor Reception on our Highfield campus.

For an informal chat about the role or to ask any questions, contact Rheannon Slade, Operations Manager ([e-mail]).

Apply online or share this opportunity with others.

Further Details

• Job Description and Person Specification

As a university, we aim to create an environment where everyone can thrive and are proactive in fostering a culture of inclusion, respect, and equality of opportunity. We believe that we can only truly meet our objectives if we are reflective of society, so we are passionate about creating a working environment in which you are free to bring your whole self to work.

With a generous holiday allowance and additional university closure days, we are committed to supporting our staff and students and are open to a flexible working approach.

This role does not qualify for Skilled Worker Visa sponsorship. To explore alternative UK visa options, see gov.uk.

Apply by 11.59 pm GMT on the closing date. For assistance, contact Recruitment at [phone] or [e-mail], quoting the job number.