Helpdesk Administrator and Receptionist

TN United Kingdom; Southampton; On-site; GBP 25,000; Full time

Job summary

In einer führenden Immobilienfirma in Southampton suchen wir einen Helpdesk-Administrator und Empfangsmitarbeiter. Diese spannende Rolle erfordert hervorragende Kundenservicefähigkeiten und starke IT-Kompetenzen, um administrative Aufgaben effizient zu bewältigen. Sie werden das Tagesgeschäft verwalten, Berichte erstellen und eng mit dem Engineering-Team zusammenarbeiten. Das Unternehmen bietet eine professionelle Umgebung mit Entwicklungsmöglichkeiten, Urlaubsanspruch und eine betriebliche Altersvorsorge. Wenn Sie ein Organisationstalent sind und Freude an der Arbeit im Kundenservice haben, ist dies die perfekte Gelegenheit für Sie.

Benefits

Kostenlose Parkplätze

Urlaubsanspruch

Betriebliche Altersvorsorge

Möglichkeiten zur Weiterbildung

Qualifications

• Erfahrung in der Administration und Kundenservice.
• Starke IT-Kenntnisse und Organisationstalent sind erforderlich.

Responsibilities

• Verwaltung von Empfangs- und Administrationsaufgaben.
• Erstellung von Berichten und Systemupdates.

Skills

Kundenservice

IT-Kenntnisse

Organisationstalent

Kommunikationsfähigkeiten

Tools

QFM

Job description

Helpdesk Administrator and Receptionist, Southampton

Client: [Client details missing]

Location: Southampton, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Reference: 03e5c7780c95

Job Views: 6

Posted: 05.05.2025

Expiry Date: 19.06.2025

Job Description:

Your company

Working for a leading real estate business in central Southampton, you will provide exceptional customer service and business support to contribute to the growth and success of the company. Benefits include free parking, a salary of £25k, holiday entitlement, and pension scheme.

Your new role

You will carry out reception and administrative duties, manage reports and system updates efficiently, create accurate POs, raise invoices, and attend monthly contract review meetings.

• Manage day-to-day operation of QFM and financial systems
• Coordinate with key customers and management team regularly
• Support the engineering team with organizational assistance
• Ensure SLA and KPIs are met through effective system management
• Understand and deliver customer needs, building effective relationships
• Respond positively to internal and external customers with effective communication and accessibility
• Follow procedures and processes to the required standards
• Achieve results within quality and time constraints
• Adapt to business requirements and promote continuous improvement
• Participate actively in a diverse and effective team
• Communicate messages and ideas clearly and openly

Requirements

Previous experience in administration, customer service, or reception, with strong IT skills and excellent communication and organizational abilities. Candidates available at short notice are preferred, but those with longer notice periods will also be considered.

Benefits

This is a permanent position offering skill development and experience within a professional environment. Opportunities for advancement within the company, holiday entitlement, pension, and free parking are included.