ED Receptionist: Fast-Paced NHS Front Desk

UHNM; Stafford; Hybrid; GBP 21,000 - 25,000; Full time

Job summary

University Hospitals of North Midlands NHS Trust is seeking a Receptionist for the Emergency Department at the County Hospital site in Stafford. You will bring customer-facing experience, admin skills, and be able to work as part of a busy team to deliver efficient patient reception and administrative processes.

Familiarity with NHS reception duties and Microsoft Office is desirable. The role involves prioritising workload and contributing to a high standard of patient care within a modern Trust

Qualifications

• Admin/clerical/secretarial experience.
• Customer facing experience.
• Experience with Microsoft Office.

Responsibilities

• Work flexibly in a busy Emergency Department environment.
• Provide receptionist/administrative support within the department.
• Work as part of a team and use initiative to prioritise workload and meet deadlines.
• Knowledge of patient administration systems and related processes.

Skills

Customer facing experience

Microsoft Office

CareFlow & IPortal

Education

GCSEs or equivalent to grade C

Job description

University Hospitals of North Midlands NHS Trust is seeking a Receptionist for the Emergency Department at the County Hospital site in Stafford. You will bring customer-facing experience, admin skills, and be able to work as part of a busy team to deliver efficient patient reception and administrative processes.

Familiarity with NHS reception duties and Microsoft Office is desirable. The role involves prioritising workload and contributing to a high standard of patient care within a modern Trust