Front Desk & Switchboard Coordinator

North Staffordshire Combined Healthcare NHS Trust; Hempstalls; On-site; GBP 21,000 - 28,000; Full time

Job summary

North Staffordshire Combined Healthcare NHS Trust is inviting applications for a front of house receptionist role. You will handle incoming calls in a professional, courteous manner, redirecting to the appropriate departments and performing general reception duties in a busy NHS environment.

The post requires a calm, well-organised individual who can work independently and as part of a team, with a flexible approach, strong communication skills and the ability to prioritise.

Qualifications

• Operational switchboard and reception experience required.
• Experience in busy office environment is advantageous.
• Able to work under pressure and on own initiative.

Responsibilities

• Receive and redirect telephone calls to appropriate departments.
• Perform front-of-house reception duties in a busy NHS environment.
• Provide cover for other staff during annual leave and absences.
• Maintain records and follow Trust procedures.

Job description

North Staffordshire Combined Healthcare NHS Trust is inviting applications for a front of house receptionist role. You will handle incoming calls in a professional, courteous manner, redirecting to the appropriate departments and performing general reception duties in a busy NHS environment.

The post requires a calm, well-organised individual who can work independently and as part of a team, with a flexible approach, strong communication skills and the ability to prioritise.