ECommerce & Photography Assistant

Four Seasons; Greater London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A luxury retail recruitment agency is looking for an ECommerce and Photography Assistant in London. This role offers comprehensive training in sales, e-commerce operations, and photography within the luxury watch sector. Ideal candidates are curious and passionate about watches, with some experience in retail or photography. Responsibilities include assisting clients, managing online product listings, taking product photographs, and supporting stock management. This position provides a well-rounded foundation for a career in luxury retail.

Qualifications

• 6–12 months’ experience in retail, e-commerce, or photography.
• Motivated and eager to learn across multiple departments.
• Passionate about luxury retail.

Responsibilities

• Assist clients in-store and respond to enquiries.
• Manage product listings and edit images for website.
• Photograph watches and manage digital image files.
• Support order processing and stock management.

Skills

Curiosity

Attention to detail

Communication

Organizational skills

Job description

Four Seasons Recruitment are supporting a well-established luxury watch retailer, who is seeking an ECommerce and Photography Assistant to join their London team. This is an excellent entry-level opportunity for someone inquisitive, eager to learn, and passionate about watches.

The role provides comprehensive training across client sales, online operations, and photography, offering a well-rounded foundation for a career in luxury retail.

About the Role:

Sales & Client Support

• Welcome clients in-store and assist with appointments
• Respond to customer enquiries via phone and email
• Support the sales process from enquiry through to delivery and aftercare
• Develop detailed product knowledge across leading watch brands
• Deliver exceptional customer service with meticulous attention to detail

E-Commerce & Digital

• Upload and maintain product listings on the company website
• Edit and manage product images for online use
• Ensure all listings are accurate, up-to-date, and visually appealing
• Support fulfilment, packaging, and shipping of online orders
• Contribute to social media and marketing content

Photography & Product Presentation

• Photograph watches for online listings and marketing campaigns
• Learn styling, lighting, and editing techniques to professional standards
• Organise and manage digital image files
• Support the wider team with visual presentation and merchandising

Operations & Administration

• Assist with order processing and stock management
• Monitor company inboxes and manage client communications
• Learn internal systems and provide general administrative support

About You:

• 6–12 months’ experience in retail, e-commerce, or photography
• Curious, motivated, and eager to learn across multiple departments
• Passionate about watches and luxury retail
• Confident communicator with excellent attention to detail
• Reliable, organised, and proactive