Early Years Administrator

Bright Horizons; Cambridge; On-site; GBP 27,000 - 34,000; Full time

Benefits offered by this job

Childcare discount

Enhanced parental leave

20 days annual leave

Pension

Financial wellbeing benefits

Career development access

Job summary

Bright Horizons in Cambridge is seeking an Early Years Administrator to lead parent outreach, and support the manager with new nursery places, extra sessions, and booking changes.

You will assist parents with financial queries and coordinate monthly invoices, invoice debt, funding tasks, and payment plans. The role also involves ad hoc administrative tasks and reports to support nursery operations.

Qualifications

• Previous experience within an administrative role
• Proven track record of delivering outstanding customer service
• Ability to resolve customer issues and make independent decisions
• Strong organisational skills, and the ability to work in a fast-paced environment
• Proficient in Word, Excel, PowerPoint, and data entry
• Great communication skills, with colleagues, children, and parents

Responsibilities

• Lead parent outreach initiatives and support the manager with new nursery places, extra sessions, and booking changes
• Assist parents with financial queries and solutions
• Coordinate monthly invoice runs, invoice debt, funding tasks, and manage payment plans
• Support the nursery manager with ad hoc administrative tasks and reports

Skills

Admin experience

Customer service

Issue resolution

Organisational skills

MS Office

Data entry

Communication

Tools

Word

Excel

PowerPoint

Job description

As an Early Years Administrator, you will lead parent outreach initiatives, supporting the manager with new nursery places, extra sessions, and booking changes. You will assist parents with financial queries and solutions, and coordinate monthly invoice runs, invoice debt, funding tasks, and manage payment plans. When required, you will also support the nursery manager with ad hoc administrative tasks and reports.

• Previous experience within an administrative role
• Proven track record of delivering outstanding customer service
• Ability to resolve customer issues and make independent decisions
• Strong organisational skills, and the ability to work in a fast-paced environment
• Proficient in Word, Excel, PowerPoint, and data entry
• Great communication skills, with colleagues, children, and parents
  £30,514 per annum
• Childcare discount of 40% for first child
• Enhanced parental leave
• 20 days annual leave, plus bank holidays and paid Christmas closure. Ability to also purchase additional leave
• Pension
• Financial and wellbeing benefits including 24/7 virtual GP appointments, early access to wages, and more
• Professional development programme access for every stage of your career, including access to a careers coach
• Subject to T&Cs