Early Years Administrator

MP Training and Recruitment; Cambridge; On-site; GBP 27,000 - 34,000; Full time

Benefits offered by this job

Childcare discount 40%

Enhanced parental leave

20 days annual leave

Pension

Wellbeing benefits

Job summary

Bright Horizons Long Road Nursery in Cambridge (CB2) is seeking an Early Years Administrator to support the nursery manager with new placements, monthly invoicing, and customer queries.

You will lead parent outreach, manage booking changes, and assist with funding tasks and payment plans, while delivering excellent customer service in a fast-paced environment.

Proficiency in Word, Excel, PowerPoint, and data entry, plus strong communication, will help you thrive within our HEART culture.

Qualifications

• Previous experience within an administrative role.
• Proven track record of delivering outstanding customer service.
• Ability to resolve customer issues and make independent decisions.
• Strong organisational skills, and the ability to work in a fast-paced environment.
• Proficient in Word, Excel, PowerPoint, and data entry.
• Great communication skills, with colleagues, children, and parents.

Responsibilities

• Lead parent outreach initiatives and support the manager with new nursery places, extra sessions, and booking changes.
• Assist parents with financial queries and solutions; coordinate monthly invoice runs, invoice debt, funding tasks, and manage payment plans.
• Support the nursery manager with ad hoc administrative tasks and reports.

Skills

Administrative experience

Customer service

Problem solving

Organisational skills

MS Office

Communication skills

Tools

Word

Excel

PowerPoint

Data entry

Job description

Nursery – Bright Horizons Long Road Day Nursery & Pre-schoolSalary – from £30,514 per annumLocation – Cambridge, CB2Are you looking to work for an organisation whose culture is driven by our HEART principles – Honesty, Excellence, Accountability, Respect, and Teamwork? Where you can be yourself, feel supported, and help to make a difference to the next generation? Somewhere you can say: “I did that.”We’re looking for an Early Years Administrator to join our Long Road Nursery which is located on the grounds of Addenbrookes Hospital, offering excellent transport links. The nursery features five beautiful, spacious rooms, four of which have direct access to our fantastic outdoor space with gardens and play areas that the children enjoy regularly!Our Benefits£30,514 per annumChildcare discount of 40% for first child*Enhanced parental leave20 days annual leave, plus bank holidays and paid Christmas closure. Ability to also purchase additional leave*PensionFinancial and wellbeing benefits including 24/7 virtual GP appointments, early access to wages, and moreProfessional development programme access for every stage of your career, including access to a careers coach*Subject to T&CsThe RoleAs an Early Years Administrator, you will lead parent outreach initiatives, supporting the manager with new nursery places, extra sessions, and booking changes. You will assist parents with financial queries and solutions, and coordinate monthly invoice runs, invoice debt, funding tasks, and manage payment plans. When required, you will also support the nursery manager with ad hoc administrative tasks and reports.What we’re looking forPrevious experience within an administrative roleProven track record of delivering outstanding customer serviceAbility to resolve customer issues and make independent decisionsStrong organisational skills, and the ability to work in a fast-paced environmentProficient in Word, Excel, PowerPoint, and data entryGreat communication skills, with colleagues, children, and parentsBright Horizons is committed to safeguarding and promoting the welfare of children and young people. This post is subject to safer recruitment practice and pre-employment checks, including an enhanced DBS check, which will be undertaken before any appointment is confirmed.We are an inclusive employer and welcome people from all ages and backgrounds to apply. We will consider reasonable adjustments required by applicants. Proud to be a Great Place to Work for 20 years. Apply today!We look forward to receiving your application.Bright Horizons is committed to safeguarding and promoting the welfare of children and young people. This post is subject to safer recruitment practice and pre-employment checks, including an enhanced DBS check, which will be undertaken before any appointment is confirmed.We are an inclusive employer and welcome people from all ages and backgrounds to apply. We will consider reasonable adjustments required by applicants.Proud to be a Great Place to Work for 20 years. Apply today!We look forward to receiving your application!