Engineer - Cloud (Previous Relevant Experince is Required)

JR United Kingdom; Bolton; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A leading technology company is seeking a Cloud Engineer to join their Engineering team in Southampton. The role involves working with Cloud, Network, and Security specialists, ensuring high customer satisfaction, and supporting professional services. Ideal candidates will have knowledge of Cloud technologies, Linux, and excellent communication skills. Benefits include 26 days annual leave and a pension scheme.

Benefits

26 days annual leave

Pension scheme

Health support

Discounts

Qualifications

• Interest in Cloud technologies and some Azure knowledge.
• Experience in a medium to large support environment preferred.

Responsibilities

• Training internal staff and customers on products and solutions.
• Monitoring customer incidents and reporting on accounts.
• Creating and reviewing technical documentation.

Skills

Cloud technologies

Linux

MS SCCM

MS Exchange

Communication

Education

Certifications like VCP, MCSA, LPIC-2

Job description

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Client:

Telent

Location:

Bolton, Greater Manchester, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

3

Posted:

14.05.2025

Expiry Date:

28.06.2025

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Job Description:

Location: Southampton

Job type: Full time, permanent

Job ref: 1415

Telent's Network Services division is looking for a Cloud Engineer to join our Engineering team based in Southampton. This role offers the chance to work with a talented team of Cloud, Network, and Security specialists, supporting your growth and development with exposure to challenging projects.

The Cloud Engineer will build and enhance relationships with internal and external customers, providing proactive service and acting as a bridge between engineering and Service Delivery, Projects, and Service Desk to ensure high customer satisfaction.

Our Technology Teams are committed to bringing the digital revolution to homes, infrastructure, and businesses. Join us to innovate and develop networks and systems that impact millions, helping to keep the nation's infrastructure connected and protected 24/7.

Responsibilities of the Cloud Engineer include:

• Training internal staff and customers on products and solutions.
• Supporting Professional Services and Sales within Network Services.
• Monitoring customer incidents and reporting on accounts.
• Identifying trends, security threats, or technical bulletins affecting customers.
• Managing documentation related to customer platforms and Telent Cloud Services.
• Adhering to processes on task allocation, reporting, and change management.
• Assisting with PoC scenarios, Type Approval activities, and lab testing.
• Creating and reviewing technical documentation and Statements of Work.
• Pre-staging equipment for customer sites as needed.
• Participating in customer meetings and reviews.
• Submitting accurate timesheets and expenses.
• Linking certifications to business objectives and maintaining relevant skills.
• Following GDPR and security policies.

Ideal candidate profile:

The successful candidate will have an interest in Cloud technologies, including some Azure knowledge, Linux, MS SCCM, and MS Exchange. Experience in a medium to large support environment and on-premise Cloud Services is preferred. Certifications like VCP, MCSA, or LPIC-2 are desirable but not essential. Strong work ethic, collaborative skills, and excellent communication are essential.

What we offer:

A diverse career with opportunities for development, inclusive culture, and benefits such as 26 days annual leave, pension scheme, health support, discounts, and more. We value inclusivity, responsibility, and customer focus.

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About Telent:

Telent is a leading technology company specializing in mission-critical communications and digital infrastructure, with over 3,000 dedicated employees committed to making a difference.