Cloud Services Engineer (Previous Relevant Experince is Required)

JR United Kingdom; Manchester; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading company is seeking a Cloud Engineer to join their Engineering team in Southampton. This full-time role involves working with Cloud, Network, and Security specialists to enhance customer satisfaction and support critical infrastructure. The ideal candidate will have experience in Cloud technologies, including Azure, and possess strong communication and problem-solving skills. The position offers opportunities for professional growth and a supportive work environment.

Benefits

26 days annual leave plus public holidays

Company pension scheme

Family-friendly policies

Health and wellbeing support

Discounts with Telent Reward scheme

Ongoing development support

Qualifications

• Interest in Cloud technologies, including Azure knowledge.
• Experience with On-premise Cloud Services is desired.

Responsibilities

• Train staff and customers on products and solutions.
• Monitor customer incidents and report on accounts.
• Create technical documentation such as TA, POC, RFC, WI, and SoW.

Skills

Leadership

Problem-solving

Communication

Collaboration

Continuous improvement

Education

VCP 6.x-DCV

MCSA: Microsoft Windows Server 2016 or higher

Tools

Azure

Linux

MS SCCM

MS Exchange

SQL Server 2016+

VMware vCloud Director

Job description

Social network you want to login/join with:

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Client:

Telent

Location:

Manchester, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

3

Posted:

14.05.2025

Expiry Date:

28.06.2025

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Job Description:

Location: Southampton

Job type: Full time, permanent

Job ref: 1415

Telent's Network Services division is seeking a Cloud Engineer to join our Engineering team based in Southampton. This role offers the chance to work with a talented team of Cloud, Network, and Security specialists, supporting your professional growth through challenging projects.

The Cloud Engineer will develop and maintain relationships with internal and external customers, providing proactive service and acting as a bridge between engineering and service delivery teams to ensure high customer satisfaction.

Our Technology Teams are committed to bringing digital innovation to homes, infrastructure, and businesses nationwide. Join us to contribute to impactful work that keeps critical infrastructure connected and protected 24/7.

Cloud Engineer - Responsibilities:

• Train staff and customers on products and solutions.
• Support Professional Services and Sales within Network Services.
• Monitor customer incidents and report on accounts.
• Identify trends, security threats, and technical bulletins affecting customers.
• Maintain documentation related to customer platforms and Telent Cloud Services.
• Follow internal and external processes for tasks, reporting, and changes.
• Assist with Proof of Concept scenarios, Type Approval activities, and lab testing.
• Create technical documentation such as TA, POC, RFC, WI, and SoW.
• Review engineering documentation peer-wise.
• Lead pre-staging of equipment for customer sites.
• Participate in customer meetings: support reviews, project roadmaps, incident reviews.
• Ensure accurate timesheet submissions.
• Complete certifications and training aligned with role.
• Submit overtime and expenses accurately and timely.
• Adhere to GDPR and security policies regarding data.

Who you are:

The ideal candidate will have an interest in Cloud technologies, including some Azure knowledge, Linux exposure, MS SCCM, and MS Exchange. You should have a strong work ethic, a can-do attitude, and experience in support environments. Experience with On-premise Cloud Services is also desired.

• VCP 6.x-DCV (preferred)
• MCSA: Microsoft Windows Server 2016 or higher
• Networking knowledge
• SQL Server 2016+ experience, especially clustering and availability groups
• Azure MFA and Identity Services
• Microsoft System Configuration Manager
• Microsoft Exchange Server 2016+
• VMware vCloud Director knowledge
• Leadership qualities
• Strong ownership and work ethic
• Hands-on with relevant technologies
• Collaborative relationship-building skills
• Continuous improvement mindset
• Excellent communication skills
• Problem-solving passion
• Ability to work independently or in a team

What we offer:

At Telent, you will have opportunities across sectors, roles, and technologies, with support for your development and impact. We foster an inclusive culture that values diversity and individuality.

Benefits include:

• 26 days annual leave plus public holidays, with buy/sell options
• Company pension scheme
• Family-friendly policies
• Health and wellbeing support
• Discounts with Telent Reward scheme
• Ongoing development support
• Additional benefits discussed at offer stage

Our Values:

• Be Inclusive
• Take Responsibility
• Be Customer-focused

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