Engineer - Cloud (Previous Relevant Experince is Required)

JR United Kingdom; Warrington; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A leading technology company in the UK is seeking a Cloud Engineer to join their team in Southampton. The role involves developing customer relationships, supporting cloud services, and ensuring high customer satisfaction. Ideal candidates will have a background in cloud technologies, Azure, and Linux, and will enjoy a collaborative work environment. The company offers a range of benefits and supports professional development.

Benefits

26 days annual leave

Company pension scheme

Family-friendly policies

Health support and wellbeing portal

Discounts via Telent Rewards

Ongoing professional development

Additional benefits discussed at offer stage

Qualifications

• Experience in support environment with on-premise Cloud Services.
• Strong work ethic and can-do attitude.

Responsibilities

• Train staff and customers on products and solutions.
• Monitor customer incidents and report on accounts.
• Create technical documentation such as TA, POC, RFC.

Skills

Cloud technologies

Azure

Linux

Networking

SQL Server

Communication

Problem-solving

Team player

Education

MCSA: Windows Server 2016 or above

VCP 6.x-DCV

Tools

Microsoft System Configuration Manager

Microsoft Exchange Server 2016+

VMware vCloud Director

Job description

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Engineer - Cloud (Previous Relevant Experience is Required), Warrington, Cheshire

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Client:

Telent

Location:

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

3

Posted:

14.05.2025

Expiry Date:

28.06.2025

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Job Description:

Location: Southampton

Job type: Full time, permanent

Job ref: 1415

Telent's Network Services division is seeking a Cloud Engineer to join our engineering team based in Southampton. This role offers the opportunity to work with a talented team of Cloud, Network, and Security specialists, supporting your growth and exposure to challenging projects.

The Cloud Engineer will develop and maintain relationships with internal and external customers, providing proactive service and acting as a bridge between engineering and other service teams to ensure high customer satisfaction.

Our teams at Telent are dedicated to advancing digital infrastructure across the country. Join us to innovate, develop networks, and support critical infrastructure 24/7.

Cloud Engineer - Responsibilities:

• Train staff and customers on products and solutions.
• Support Professional Services and Sales within Network Services.
• Monitor customer incidents and report on accounts.
• Identify trends and security threats impacting customers.
• Manage documentation related to customer platforms and Telent Cloud Services.
• Follow internal and external processes for tasks and reporting.
• Assist with PoC scenarios, Type Approval, and lab testing.
• Create technical documentation such as TA, POC, RFC, WI, and SoW.
• Review engineering documentation peer-wise.
• Lead pre-staging of equipment for customer sites.
• Participate in customer meetings and reviews.
• Ensure accurate and timely timesheet submissions.
• Maintain relevant certifications and training.
• Complete overtime and expense reports accurately.
• Adhere to GDPR and security policies.

Who you are:

The ideal candidate will have an interest in Cloud technologies, some Azure knowledge, Linux exposure, and experience with MS SCCM and MS Exchange. We will support your development in these areas. You should have a strong work ethic, a can-do attitude, and experience in a support environment, with on-premise Cloud Services experience being advantageous.

• VCP 6.x-DCV (Desirable)
• MCSA: Windows Server 2016 or above
• Networking knowledge
• SQL Server 2016+ (clustering and availability groups)
• Azure MFA and Identity Services
• Microsoft System Configuration Manager
• Microsoft Exchange Server 2016+
• VMware vCloud Director knowledge
• Leadership qualities
• Strong work ethic and pride in ownership
• Hands-on with relevant technology
• Collaborative and trustworthy
• Continuous improvement mindset
• Excellent communication skills
• Problem-solving passion
• Team player and independent worker

What we offer:

At Telent, you can develop across sectors and roles, with support to learn new skills and make an impact. We foster an inclusive culture that values diversity and individual expression. Benefits include:

• 26 days annual leave plus options to buy/sell days
• Company pension scheme
• Family-friendly policies
• Health support and wellbeing portal
• Discounts via Telent Rewards
• Ongoing professional development
• Additional benefits discussed at offer stage

Our values:

• Be Inclusive
• Take Responsibility
• Collaborate
• Be Customer-focused

#LI-Hybrid

#TJ-Hybrid

About Telent: Telent is a leading technology company specializing in mission-critical communications and digital infrastructure support for the UK. Join us to make a real impact and help connect communities with innovative technology. Be part of a dedicated team of over 3,000 professionals committed to excellence.