Engineer - Cloud (Previous Relevant Experince is Required)

JR United Kingdom; Leeds; On-site; GBP 45,000 - 60,000; Full time

Job summary

A leading technology company is seeking a Cloud Engineer in Leeds to support their Engineering team. The role involves developing relationships with customers, managing documentation, and ensuring high satisfaction. Candidates should have Cloud technology knowledge and a strong work ethic. Benefits include 26 days leave, a pension scheme, and ongoing development support.

Benefits

26 days annual leave plus public holidays

Company-matched pension scheme

Family-friendly policies

Occupational health and wellbeing support

Discounts through Telent Reward scheme

Ongoing development and support

Qualifications

• Experience in a medium to large support environment.
• Knowledge of Azure cloud and Linux exposure.

Responsibilities

• Train internal staff and customers on products and solutions.
• Monitor customer incidents and report on accounts.
• Manage documentation related to customer platforms.

Skills

Cloud technologies

Leadership

Problem-solving

Excellent communication

Education

MCSA: Microsoft Windows Server 2016 or above

VCP 6.x-DCV

Tools

Microsoft SQL Server 2016

Azure MFA

Microsoft System Configuration Manager

Microsoft Exchange Server 2016

VMware vCloud Director

Job description

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Engineer - Cloud (Previous Relevant Experience is Required), Leeds, West Yorkshire

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Client:

Telent

Location:

Leeds, West Yorkshire, United Kingdom

Job Category:

Other

EU work permit required:

Yes

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Job Views:

3

Posted:

14.05.2025

Expiry Date:

28.06.2025

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Job Description:

Location: Southampton

Job type: Full time, permanent

Job ref: 1415

Telent's Network Services division is seeking a Cloud Engineer to join our successful Engineering team based in Southampton. This role offers an excellent opportunity to work with a talented team of Cloud, Network, and Security specialists, supporting your growth and development as a Cloud Engineer through challenging projects.

The Cloud Engineer will develop and strengthen relationships with both internal and external customers, providing proactive service and acting as a bridge between the engineering team and Service Delivery, Projects, and Service Desk to ensure high customer satisfaction.

Our Technology Teams at Telent are dedicated to bringing the digital revolution to homes, infrastructure, and businesses nationwide. Join us to innovate and develop networks and systems that impact millions. Our work is complex but rewarding, contributing to the nation’s critical infrastructure being connected and protected 24/7.

Cloud Engineer - Responsibilities:

• Train internal engineering staff and customers on products and solutions.
• Assist with Professional Services and Sales opportunities within Network Services.
• Monitor customer incidents and report on nominated accounts.
• Highlight trends, security threats, or technical bulletins impacting customers.
• Manage documentation and technical information related to customer platforms and Telent Cloud Services (TCS).
• Follow internal and external processes regarding task allocation, completion, reporting, and change management.
• Assist with Proof of Concept (PoC), Type Approval activities, and lab testing.
• Create TA, POC, RFC, WI, and SoW documentation.
• Perform peer reviews of technical documentation.
• Lead in pre-staging equipment for customer sites as part of projects or installations.
• Participate in customer meetings such as support reviews, project roadmaps, and incident reviews.
• Accurately submit timesheets weekly with appropriate booking codes.
• Ensure certifications and training align with business objectives.
• Complete overtime and expenses accurately and timely.
• Adhere to GDPR and security policies regarding sensitive data and information handling.

Who you are:

The ideal Cloud Engineer will have an interest in Cloud technologies, including some Azure cloud knowledge, Linux exposure, MS SCCM, and MS Exchange. We will support your development in these areas. You should have a strong work ethic, a can-do attitude, and experience working in a medium to large support environment (IT Managed Service). On-premise Cloud Services experience is also desirable.

• VCP 6.x-DCV (Desirable)
• MCSA: Microsoft Windows Server 2016 or above
• Networking Concepts knowledge
• Microsoft SQL Server 2016 or above, especially clustering and availability groups
• Azure MFA and Identity Services
• Microsoft System Configuration Manager
• Microsoft Exchange Server 2016 or above
• VMware vCloud Director knowledge
• Leadership qualities and proactive approach
• Ownership and pride in work
• Hands-on with relevant technologies
• Collaborative and trustworthy with stakeholders and team members
• Continuous improvement mindset
• Excellent communication skills
• Problem-solving passion
• Ability to work independently or as part of a team

What we offer:

A career at Telent offers opportunities across sectors, roles, technologies, and customers. We support your development, learning, and impact. We foster an inclusive culture that values diversity and individuality, enabling everyone to thrive at work.

Benefits include:

• 26 days annual leave plus public holidays, with buy/sell options
• Company-matched pension scheme
• Family-friendly policies
• Occupational health and wellbeing support
• Discounts through Telent Reward scheme
• Ongoing development and support
• Additional benefits discussed at offer stage

Our values:

• Be Inclusive
• Take Responsibility
• Collaborate
• Be Customer-focused

#LI-Hybrid

#TJ-Hybrid

About Telent:

Telent is a leading technology company specializing in mission-critical communications and digital infrastructure support. We connect communities and enable digital transformation, with a team of over 3,000 dedicated professionals committed to excellence and innovation.