Engineer - Cloud (Previous Relevant Experince is Required)

JR United Kingdom; Stockport; On-site; GBP 40,000 - 55,000; Full time

Job summary

A leading technology company in Stockport is seeking a Cloud Engineer to join their Engineering team. The role involves developing relationships with customers, providing proactive service, and supporting various technical projects. Ideal candidates will have knowledge in Cloud technologies and experience in a support environment. The company offers a supportive environment with diverse opportunities for development and a range of benefits.

Benefits

26 days of leave

Pension schemes

Family policies

Health support

Discounts

Ongoing development

Qualifications

• Interest in Cloud technologies with some Azure knowledge.
• Experience in a support environment with on-premise Cloud Services.

Responsibilities

• Train internal staff and customers on products and solutions.
• Monitor customer incidents and report on nominated accounts.
• Create and review technical documentation and Statements of Work.

Skills

Cloud technologies

Linux

Problem-solving

Communication

Education

VCP 6.x-DCV

MCSA: Windows Server 2016

LPIC-2

Tools

MS SCCM

MS Exchange

SQL Server

Azure MFA

VMware vCloud

Job description

Social network you want to login/join with:

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Client:

Telent

Location:

Stockport, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

3

Posted:

14.05.2025

Expiry Date:

28.06.2025

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Job Description:

Location: Southampton

Job type: Full time, permanent

Job ref: 1415

Telent's Network Services division is seeking a Cloud Engineer to join our Engineering team based in Southampton. This role offers the opportunity to work with a talented team of Cloud, Network, and Security specialists, supporting your growth through challenging projects.

The Cloud Engineer will develop and strengthen relationships with internal and external customers, providing proactive service and acting as a bridge between engineering and Service Delivery, Projects, and Service Desk to ensure high customer satisfaction.

Our Technology Teams at Telent are dedicated to advancing digital infrastructure across the country. Join us to innovate and develop networks and systems that impact millions, helping to keep the nation's critical infrastructure connected and secure 24/7.

Cloud Engineer - Responsibilities:

• Train internal staff and customers on products and solutions.
• Support Professional Services and Sales within Network Services.
• Monitor customer incidents and report on nominated accounts.
• Identify trends, security threats, and technical bulletins affecting customers.
• Manage documentation related to customer platforms and Telent Cloud Services.
• Follow internal and external processes for tasks, reporting, and changes, updating all relevant parties.
• Assist with PoC scenarios, Type Approval activities, and lab testing.
• Create and review technical documentation and Statements of Work.
• Assist in pre-staging equipment for customer sites.
• Participate in customer meetings, support reviews, and incident reviews.
• Ensure accurate and timely timesheet submissions.
• Link certifications and training to business objectives.
• Complete overtime and expenses accurately and on time.
• Adhere to GDPR and information security policies.

Who you are:

The ideal Cloud Engineer will have an interest in Cloud technologies, including some Azure knowledge, Linux, MS SCCM, and MS Exchange. You should have a strong work ethic, a can-do attitude, and experience in a support environment, with on-premise Cloud Services experience being advantageous.

• Desirable certifications include VCP 6.x-DCV, MCSA: Windows Server 2016 or above, LPIC-2, among others.
• Strong networking, SQL Server, Azure MFA, VMware vCloud knowledge.
• Leadership qualities, excellent communication, problem-solving skills, and ability to work independently or in a team.

What we offer:

At Telent, you will have opportunities to develop and learn across various sectors and roles. We value diversity and inclusion, fostering a supportive environment. Benefits include 26 days of leave, pension schemes, family policies, health support, discounts, and ongoing development.

Our values:

• Be Inclusive
• Take Responsibility
• Collaborate
• Be Customer-focused

#LI-Hybrid

#TJ-Hybrid

About Telent:

Telent is a leading technology company specializing in critical communications and digital infrastructure, committed to making a positive impact through innovation and dedicated teamwork.